Nauman Ali
Abu Dhabi
Summary
Results-driven professional with extensive experience in management and IT. Demonstrated success in leading teams and enhancing operational efficiency while delivering high-quality solutions. Skilled in product management, software development, and customer relationship management. Focused on achieving organizational goals and improving team performance.
Overview
7
7
years of professional experience
Work History
Customer Service
Tech Innovators
11.2021 - 08.2024
- Listen to customers' questions and concerns and provide answers or responses.
- Provide information about products and services.
- Handle returns or complaints.
- Implemented effective project management methodologies to ensure timely delivery of projects.
- Developed and executed strategic plans to enhance operational efficiency.
Accountant
Five Star Autos and Services
09.2019 - 09.2021
- Led operations of a busy café, overseeing daily activities and managing a team of staff.
- Developed marketing strategies to increase customer footfall and enhance brand visibility.
- Managed financial records, budgeting, and forecasting to support business growth.
Accountant & Operational Manager
Friends Café and Restaurant
10.2017 - 08.2019
- Managed financial records and transactions, ensuring compliance with accounting standards.
- Assisted in budgeting and forecasting to support business growth.
- Prepared financial statements and reports for management review.
- Conducted audits and ensured adherence to internal controls.
- CEO
Education
Bachelor of Science - Information Technology (Hons.)
Bahria University
Lahore01.2018
Skills
- Amazon virtual assistance
- Product sourcing and listing
- PPC campaign management
- Profitability analysis
- Financial reporting and analysis
- Budgeting and forecasting
- Tax preparation and compliance
- Accounts payable and receivable management
- Cost accounting and auditing
Languages
English
Urdu
Punjabi
Disclaimer
I hereby assure that the above information furnished by me is true and correct to the best of my knowledge.
References
Available on request
Awards
- CEO at Friends Café and Restaurant, UMT Branch
- Certificate from Shahbaz Shareef for Easy Writing Competition (2010)
- Selected for Rector Honor List (2017)
Timeline
Customer Service
Tech Innovators
11.2021 - 08.2024
Accountant
Five Star Autos and Services
09.2019 - 09.2021
Accountant & Operational Manager
Friends Café and Restaurant
10.2017 - 08.2019
Bachelor of Science - Information Technology (Hons.)
Bahria University