Nauman Ali
Jhelum,Punjab
Summary
Dynamic and results-oriented professional with a strong background in management and IT. Proven track record in leading teams, driving operational excellence, and delivering high-quality solutions. Adept at product management, software development, and customer relationship management. Committed to personal and organizational growth, with a focus on achieving set goals and enhancing team performance.
Overview
7
7
years of professional experience
Work History
Customer Service
Tech Innovators
11.2021 - 08.2024
- Listen to customers' questions and concerns and provide answers or responses.
- Provide information about products and services.
- Handle returns or complaints.
- Implemented effective project management methodologies to ensure timely delivery of projects.
- Developed and executed strategic plans to enhance operational efficiency.
Accountant & Operational Manager
Friends Café and Restaurant
10.2017 - 08.2019
- Managed financial records and transactions, ensuring compliance with accounting standards.
- Assisted in budgeting and forecasting to support business growth.
- Prepared financial statements and reports for management review.
- Conducted audits and ensured adherence to internal controls.
- CEO at Friends Café and Restaurant, UMT Branch
Accountant
Five Star Autos and Services
09.2019 - 09.2021
- Led operations of a busy café, overseeing daily activities and managing a team of staff.
- Developed marketing strategies to increase customer footfall and enhance brand visibility.
- Managed financial records, budgeting, and forecasting to support business growth.
Education
Bachelor of Science - Information Technology (Hons.)
Bahria University
01.2018
Skills
- Amazon Virtual Assistance
- Product hunting
- Listing
- Sourcing
- PPC campaigns
- Feedback removal
- Identifying profitable products
- Financial Reporting
- Financial Analysis
- Budget Management
- Forecasting
- Tax Preparation
- Tax Compliance
- Accounts Payable Management
- Accounts Receivable Management
- Cost Accounting
- Financial Auditing
- Customer Service
- Teamwork
- Collaboration
- Project Management
- Office Management
- Planning
- Organizing
- Team Leadership
- Effective Communication
- Interpersonal Skills
- Strategic Planning
- Execution
- Problem Solving
- Decision Making
Languages
English
Urdu
Punjabi
Awards
- CEO at Friends Café and Restaurant, UMT Branch
- Certificate from Shahbaz Shareef for Easy Writing Competition (2010)
- Selected for Rector Honor List (2017)
Disclaimer
I hereby assure that the above information furnished by me is true and correct to the best of my knowledge.
Timeline
Customer Service
Tech Innovators
11.2021 - 08.2024
Accountant
Five Star Autos and Services
09.2019 - 09.2021
Accountant & Operational Manager
Friends Café and Restaurant
10.2017 - 08.2019
Bachelor of Science - Information Technology (Hons.)
Bahria University