Hi, I’m
NAVED ZIA
Reservation Executive
Dubai
Summary
Dynamic and customer-focused Business Administration graduate with hands-on experience in the aviation industry, currently serving as a Reservation Executive at flynas, a prominent Saudi-based airline. Proven ability to manage reservation systems, deliver exceptional customer service, and support daily operations in a fast-paced environment. Passionate about aviation and eager to advance within an international airline, with a strong desire to leverage skills, expand industry knowledge, and embrace greater responsibilities in the global aviation sector. Committed to contributing effectively to team success while enhancing the overall customer experience.
Overview
1
year of professional experience
1
Certification
3
Languages
Work History
Al Noor Tours and TravelsDelhi
Reservation Executive
10.2025 - 01.2026
Job overview
- Managed daily flight reservations and booking loads with high accuracy and efficiency.
- Prepared and updated no show reports and upcoming passenger name lists on a daily basis.
- Handled international customer calls, providing prompt assistance and travel-related support.
- Supported internal team briefings on company policies, travel deals, and fare rules.
- Operated global distribution systems (GDS) including Amadeus and Galileo for booking and ticketing.
- Utilized Sky Speed (Saudi based airline software) for reservation and operational tasks.
- Assisted in basic accounting functions such as daily issuance tracking and report generation.
- Coordinated with key travel partners including MakeMyTrip, Ease My Trip, TBO, and other agencies for top up and ticket issuance activities.
- Maintained effective communication and coordination with external agencies to support seamless operations.
FlynasDelhi
Reservation Executive
05.2025 - 09.2025
Job overview
- Managed daily flight reservations and booking loads with high accuracy and efficiency.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Prepared and updated no show reports and upcoming passenger name lists on a daily basis.
- Handled international customer calls, providing prompt assistance and travel-related support.
- Supported internal team briefings on company policies, travel deals, and fare rules.
- Operated global distribution systems (GDS) including Amadeus and Galileo for booking and ticketing.
- Utilized Sky Speed (Saudi based airline software) for reservation and operational tasks.
- Assisted in basic accounting functions such as daily issuance tracking and report generation.
- Coordinated with key travel partners including MakeMyTrip, Ease My Trip, TBO, and other agencies for top up and ticket issuance activities.
- Maintained effective communication and coordination with external agencies to support seamless operations.
Education
Khwaja Moinuddin Chisti Language UniversityLucknow, India
Bachelor of Arts from Business Administration
04.2001
Skills
Microsoft Office proficiency
Data Entry & Documentation
Problem Solving
Customer relations
Team player
Team leadership
Administrative skills
Certification
Global Distribution System Fares and Ticketing Course Amadeus IATA
Visa Status
Family Visa
Timeline
Reservation Executive
Al Noor Tours and Travels
10.2025 - 01.2026
Reservation Executive
Flynas
05.2025 - 09.2025
Global Distribution System Fares and Ticketing Course Amadeus IATA
03-2025
Khwaja Moinuddin Chisti Language University
Bachelor of Arts from Business Administration
04.2001