Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Naveed Ahmed

PMP® ITIL® IT Project Manager
Al Nahda,Dubai

Summary

Highly experienced Senior IT Project Manager with a proven track record of successfully delivering complex IT projects on time and within budget. Proficient in project management methodologies, including agile and waterfall, and skilled in risk management and stakeholder communication. Strong leadership abilities and a passion for driving team productivity and success.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
3
3
Certificates

Work History

IT Project Manager/Product Manager

AstraUTM
Dubai, Dubai
03.2021 - Current
  • Developed and maintained project plans, budgets, and schedules using agile methodologies and tools such as JIRA and Confluence
  • Managed a team of business analysts, developers, UI/UX designers, DevOps, and QAs working on enterprise level microservices/Kubernetes based applications on AWS, Azure, G42, and Du Cloud
  • Developed Support SLAs with partners to support post-deployment
  • Facilitated regular project team meetings and presented progress reports to senior management
  • Prepared responses to RFIs and RFPs from government, ANSPs, and enterprise clients
  • Gained a good understanding of major security & privacy standards such as ISO27001, NIST, GDPR, OWASP, etc.
  • Successfully delivered multiple projects on time and within budget
  • Established strong vendor relationships and negotiated favorable contracts
  • Demonstrated expertise in understanding and navigating complex security and privacy regulations
  • Led the successful integration with EuroControl NM B2B, bringing significant benefits to the organization.
  • Worked with team to become a Low Altitude Authorization and Notification Capability (LAANC), USA authorized service provider.

IT Project Manager/Product Manager

Fusteka General Trading LLC
Dubai, Dubai
01.2018 - 05.2021
  • Managed projects, taking clients' requirements, preparing budgets and schedules, creating specs, validating with clients, and rolling out the development process to dev teams following Agile processes
  • Kept track of the timeline and ensured timely delivery of feature releases
  • Prepared reports from projects using complex SQL and visualization tools like Power BI & Tableau
  • Integrated the Forex platform MT4 with the DynamicWorks CRM system and also integrated the commission-based software PAMM (Percent Allocation Management Module)
  • Digitally transformed the manual manufacturing process and developed mobile apps, websites, and embedded systems covering all stages of Sale and Purchase for Distributors to Customers and integrated with SAP Business One Suite
  • Developed the Parcel Management System (PMS) for a US warehouse, covering all in-warehouse parcel stages such as Receiving and Record Creation, processing 100+ parcels every day
  • Developed the Parcel Forwarding Service shopiniworld.com, running successfully in Iraq and around the world
  • Successfully delivered multiple projects on time and within budget
  • Improved efficiency and productivity through the implementation of agile methodologies and project management tools
  • Demonstrated expertise in integrating complex systems and developing innovative solutions to improve business processes
  • Led the successful launch and ongoing management of the Parcel Forwarding Service, expanding the company's reach and generating new revenue streams.

Senior Technical Consultant

University Of Dubai
Dubai, Dubai
01.2019 - 07.2020
  • Monitored all Digital Campaigns through Google Ads and suggested improvements in PKI's
  • Improved the effectiveness and ROI of Digital Marketing campaigns through regular monitoring and optimization
  • Significantly improved the user experience and engagement on the University website through SEO improvements
  • Successfully launched a new portal, expanding the reach and offerings of the University's Executive Education program.

Senior Technical Consultant

Brand Lounge LLC
Dubai, Dubai
06.2017 - 12.2018
  • Managed projects following Agile processes and practices using Jira
  • Developed a large web portal for Ras Al Khaimah Economic Zone (RAKEZ.ae) with an offshore team on DotNetNuke, serving 25k - 100k concurrent visitors at any time
  • Successfully launched the fashion brand Osheq.com
  • Implemented the Bitrix24 CRM system
  • Gained a good understanding of branding and naming.

IT Project Manager - E-Commerce

Hatifkom.com
Dubai, Dubai
02.2015 - 04.2017
  • Managed the overall implementation of an E-commerce portal for the UAE and Saudi Arabia based on Magento Enterprise and Database NetSuite ERP
  • Assisted the Digital Marketing team in marketing products using 360 digital channels such as Facebook, Google, and email
  • Developed E-Commerce features such as Loyalty Program/Reward Points, Abandoned Cart Reminder, Promo Vouchers, Weekend Deals, Flash Sales, Private Sales, Brand/Promo Pages, Up-Sell/Cross-Sell Products, Navigation Filters, Ajax Page Load, Recently Viewed Items, One-Page Checkout, Mailing Lists, and more
  • Successfully launched and managed a successful E-commerce platform, resulting in increased sales and customer satisfaction
  • Implemented a range of features to improve the user experience and drive sales on the platform
  • Ensured secure payment processing and protection through the implementation of the Cybersource Secure Acceptance Payment gateway with 3D protection.

Senior Software Engineer

Ghassan Aboud Cars
Dubai, Dubai
02.2013 - 02.2015
  • Created and maintained the main company's website aboudcar.com, serving 1000+ users daily
  • Created the CRM system aboutcrm.com and trained all company employees
  • Implemented security software on the server and protected emails from spamming
  • Inspected all departments and provided digital solutions to help ease their work

IT Team Lead

Various companies in Pakistan
Karachi, Sindh
01.2004 - 12.2013

Started career as software developer and worked with various companies in Pakistan.

  • Worked on ASP.Net / C# learned Object Oriented Programming (OOP) and Object Orient Design (OOD).
  • Worked as PHP developer and developed various solution including 2dplay.com - Gaming portal with millions of gamers.
  • Learned Project Management and worked with various team in UK and USA and learned coding best practices, UI/UX design, server management and more.
  • Developed BBC Digital portal - https://www.bbc.co.uk/digital/

Education

Bachelor of Science - Computer Science

University Of Karachi
Karachi, Pakistan
01.2000 - 01.2004

Skills

Project Management / PMP

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Certification

PMP® - Project Management Professional Certificate# 2987589

Interests

Playing RPG's

Watching Netflix

Going out with Family

Timeline

ITIL 4® Foundation Certificate# GR671255259NA

04-2021

IT Project Manager/Product Manager

AstraUTM
03.2021 - Current

PMP® - Project Management Professional Certificate# 2987589

03-2021

Agile Project Management (LinkedIn)

03-2021

Senior Technical Consultant

University Of Dubai
01.2019 - 07.2020

IT Project Manager/Product Manager

Fusteka General Trading LLC
01.2018 - 05.2021

Senior Technical Consultant

Brand Lounge LLC
06.2017 - 12.2018

IT Project Manager - E-Commerce

Hatifkom.com
02.2015 - 04.2017

Senior Software Engineer

Ghassan Aboud Cars
02.2013 - 02.2015

IT Team Lead

Various companies in Pakistan
01.2004 - 12.2013

Bachelor of Science - Computer Science

University Of Karachi
01.2000 - 01.2004
Naveed AhmedPMP® ITIL® IT Project Manager