Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Naveed Ahmad

Naveed Ahmad

Fujairah ,UAE

Summary

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Hard-working customer service with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Overview

6
6
years of professional experience

Work history

Customer service representative

Telenor pakistan
Peshawer , Pakistan
04.2019 - 02.2022
  • Developed strong relationships with customers fostering brand loyalty and repeat business.
  • Maintained up-to-date knowledge, resulting in effective product promotion.
  • Processed orders promptly ensuring a positive shopping experience for customers.
  • Contributed towards achieving store targets whilst ensuring adherence to service standards.
  • Trained new hires for improved productivity and efficiency on the job floor.

Security guard

Askari guard
Peshawer , Pakistan
03.2022 - 12.2022
  • Facilitated smooth flow of traffic during special events, minimising disruptions and congestion.
  • Reported any suspicious behaviour promptly to the management team.
  • Controlled crowds during peak hours with effective communication techniques.

Porter

Transquard group llc
Abu Dhabi , UAE
01.2023 - 01.2025
  • Provided excellent customer service for enhanced patron satisfaction.
  • Delivered mail and packages promptly for effective communication.
  • Kept premises clean and tidy, fostering aesthetically pleasing surroundings.
  • Facilitated efficient movement of goods between different areas of the establishment.

Education

Certificate of Higher Education - Pre engineering

Govt. Degree collage hayatabad
Hayatabad peshawar
04.2021

Skills

  • Time efficiency
  • Delivery routing
  • Customer Service
  • Customer service skills
  • Hospitality services
  • Guest errands
  • Proficiency in english

Languages

Pashto
Native
English
Advanced
C1
Arabic
Advanced
C1
Urdu
Advanced
C1
Hindi
Advanced
C1

Timeline

Porter

Transquard group llc
01.2023 - 01.2025

Security guard

Askari guard
03.2022 - 12.2022

Customer service representative

Telenor pakistan
04.2019 - 02.2022

Certificate of Higher Education - Pre engineering

Govt. Degree collage hayatabad
Naveed Ahmad