Summary
Overview
Work History
Education
Skills
REFERENCE
Certification
Timeline
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NAWANDA ARAFAT SULAIMAN

NAWANDA ARAFAT SULAIMAN

Senior Barista

Summary

Experienced barista with a proven track record in fast-paced retail environments. Specializes in crafting a diverse array of beverages, including coffee art, specialty drinks, and loose-leaf teas. Known for a vibrant personality and an unwavering commitment to delivering exceptional customer service. Fluent in English, excels in high-pressure situations, and consistently exceeds customer expectations.

Overview

3
3
Certifications
2
2
Languages

Work History

Senior Barista

Mantra Padel Sport Concept
  • Demonstrated a strong work ethic, resulting in consistent high-quality products and services
  • Provided excellent customer service, resulting in an increase in customer satisfaction scores
  • Adapted to different customer needs and preferences, resulting in increased customer satisfaction
  • Proactively engaged with customers to understand their needs and preferences, effectively promoting menu items and upselling culinary offerings to maximize sales
  • Created visually appealing latte art and maintained high standards of drink aesthetics.
  • Demonstrated deep knowledge of loose-leaf teas, brewing techniques, and tea pairings.

Barista

Ayoush Restaurant & Cafe
  • Prepared and served hot and cold drinks such as coffee, tea, artisan and specialty beverages.
  • Maintained the store environment and equipment always clean.
  • Greeted customers as they entered the coffee shop.
  • Checked temperatures of freezers, refrigerators, and heating equipment to verify proper functioning.
  • Greeted and built rapport with customers, learning their names and favorite beverages.
  • Crafted a range of signature and traditional drinks while maintaining consistency and speed.
  • Maintained clean and hygienic workstations, sanitized tools, and organized supplies.
  • Collaborated with team and management to address customer feedback and improve service.

Education

High School Diploma -

Mbogo Mixed S.S
04.2001 -

Skills

Excellent Communication

REFERENCE

AVAILABLE UPON

REQUEST


Certification

Barista Skills Specialty Coffee Association

Timeline

High School Diploma -

Mbogo Mixed S.S
04.2001 -

Senior Barista

Mantra Padel Sport Concept

Barista

Ayoush Restaurant & Cafe

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NAWANDA ARAFAT SULAIMANSenior Barista