Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Sales coordinator
Majid Al futtaim
Dubai, Dubai
03.2024 - Current
Coordinated with marketing team, ensuring successful product launches.
Assisted in planning trade shows to increase brand visibility.
Streamlined sales operations by implementing effective coordination techniques.
Provided proactive support to the sales team, thereby enhancing productivity levels.
Generated monthly sales forecasts which helped in inventory management.
Prepared sales presentations, impressing key clients and stakeholders.
Managed the preparation of sales reports to ensure up-to-date information availability.
Customer service representative
Best contact
Tunisia, Tunis
12.2021 - 12.2023
Processed orders promptly ensuring a positive shopping experience for customers.
Performed administrative duties contributing towards smooth store operations.
Participated in team meetings sharing best practices for improving service delivery.
Managed high volume of inbound calls for quick resolution of customer issues.
Improved customer satisfaction by effectively handling complaints and inquiries.
Developed strong relationships with customers fostering brand loyalty and repeat business.
Retail sales associate
HAMADI ABID
Tunisia, Tunis
10.2020 - 11.2022
Facilitated smooth checkout process, reducing wait times for customers.
Maintained tidy sales floor to enhance shopping experience.
Established rapport with customers through attentive listening and communication.
Enhanced customer satisfaction by addressing and resolving complaints efficiently.