Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nayana  Roy

Nayana Roy

Performance Analyst, Data Governance
Dubai

Summary

Data-driven professional with experience in analytics, data governance, and education across global regions. I specialize in simplifying complex processes, streamlining reporting, and enabling data-informed decisions.
With a background in computer science and teaching, I bring strong problem-solving, collaboration, and communication skills. I’m known for being reliable, fair, and focused on continuous improvement.
Currently seeking opportunities in data analytics, ERP management, or process improvement - especially in organizations that value structure, learning, and impact.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Data Governance Coordinator

Svitzer
Dubai
07.2024 - 01.2025

• Onboarded and supported Data Stewards and Maintainers across multiple countries, helping establish clear roles and
responsibilities.
• Mapped data assets and source systems across the business, contributing to a unified data inventory.
• Collaborated with global stakeholders to define and implement data quality rules and metrics.
• Supported the documentation of workflows, controls, and policies for improved data integrity and governance operations.

ACHIEVEMENTS
• Built a dynamic roadmap to track governance progress, increasing visibility for leadership.
• Developed the Data Governance SharePoint site and designed training material to standardize onboarding.
• Created Excel macros to simplify monthly People & Culture reports, reducing processing time.

Technical and Performance Analyst

Svitzer
Dubai
11.2023 - 06.2024

Monitored technical performance across 10+ countries using KPIs, dashboards, and scorecards.
• Maintained the Svitzer Fleet Database (SFD), ensuring accurate data on vessels, equipment, and movements.
• Supported PMS (Sertica) enhancements and managed technical documentation during dry-docking projects.
• Led the Monthly Vessel Report (MVR) validation process, working closely with crews and country managers.
• Analyzed fuel consumption and tracked sustainability initiatives in alignment with decarbonization goals.
• Created templates and reports to support maintenance planning, budgeting, and performance reviews.

ACHIEVEMENTS
• Cleaned and validated 12 months of MVR data for 96 vessels across AMEA.
• Built a data validation tool to improve MVR data entry, reducing errors at source.

Early Years Educator

GEMS Cambridge International School Dubai
Dubai
08.2020 - 09.2023
  • Created high-quality educational environment and nurtured diverse population of Early Years children by delivering Outstanding lessons.
  • Administered personalised attention to Students of Determination and Emirati children with varying learning abilities while maintaining overall focus on entire group and ensuring progress and attainment of the student's learning development each term.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviours using AFL Techniques, effective questioning skills and personalising lessons depending on the needs of the students.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans containing High
    Performance Learning practices (HPL), KHDA standards, Differentiation, High Order Thinking skills, Critical Thinking and Real Life Applications.
  • Operated through regular channels of communication with teaching teams and administrative office while also establishing positive communication with parents in daily conversation and formal conferences.
  • Organised school trips to Green Planet, EXPO and Sharjah Aquarium ensuring student safety by considering risk assessment and learning opportunities within the field trip.
  • Appointed as the Awards coordinator for EYFS to plan the annual Awards ceremony for the Early Years team (FS - Year 2)

Sales and Marketing Coordinator

Alcyone Technologies
Dubai
05.2019 - 07.2019
  • Assisted in maintenance and development of credentials databases and intranet sites.
  • Supervised company content creation, implementing schedules, designs and digital media techniques to increase brand promotion.
  • Implemented advertising campaigns and prepared promotional materials.
  • Supported sales staff by providing market trends, account analyses and new product information.
  • Researched competitor marketing trends and prices using data analysis.
  • Communicated best practices among on-site and external personnel to align efforts and goals.

Sales Account Manager

Zomato
Bangalore
04.2017 - 02.2018
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Obtained and evaluated credit information about prospective customers.
  • Exceeded team sales goals by 30%, generating INR 2.5 Lakhs in revenue.
  • Created proposals for new and repeat customer business transactions.
  • Contacted regular and prospective customers to explain product features and solicit orders.
  • Trained peers and management team on internal system supports and implementation plans.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Monitored market activity and quoted pricing to maintain healthy profit margins.
  • Contacted new and existing customers to discuss new products and services.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Anticipated clients' needs by staying in touch on regular basis.

Education

Diploma in Global Teaching Practices (Level 6) - Education

Tellal Institute
Dubai
09.2019 - 07.2020

International PG Certificate in Teaching Practices - Education

Liverpool Hope University
Liverpool (Dual Degree - Distant Education)
09.2019 - 07.2020

Bachelor of Science - Computer Applications

St. Joseph's College Autonomous (now University)
Bangalore, India
06.2013 - 04.2016

Skills

    Performance improvement

undefined

Timeline

Data Governance Coordinator

Svitzer
07.2024 - 01.2025

Technical and Performance Analyst

Svitzer
11.2023 - 06.2024

Early Years Educator

GEMS Cambridge International School Dubai
08.2020 - 09.2023

Diploma in Global Teaching Practices (Level 6) - Education

Tellal Institute
09.2019 - 07.2020

International PG Certificate in Teaching Practices - Education

Liverpool Hope University
09.2019 - 07.2020

Sales and Marketing Coordinator

Alcyone Technologies
05.2019 - 07.2019

Sales Account Manager

Zomato
04.2017 - 02.2018

Bachelor of Science - Computer Applications

St. Joseph's College Autonomous (now University)
06.2013 - 04.2016
Nayana RoyPerformance Analyst, Data Governance