Summary
Overview
Work History
Education
Skills
Websites
Timeline
Hi, I’m

Nayar Jameel

Senior Relationship Manager
Dubai
Nayar Jameel

Summary

Results-driven banking professional with 7 years of experience in providing exceptional customer service and maintaining strong relationships with clients. Proficient in financial analysis, risk management, and regulatory compliance. Highly skilled in cross-selling banking products and services while identifying opportunities for revenue growth. Demonstrated ability to work effectively in a fast-paced environment and adapt to new challenges. Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.

Overview

7
years of professional experience

Work History

DUBAI ISLAMIC BANK

SENIOR RELATIONSHIP OFFICER
01.2023

Job overview

  • Providing advice, information and services to help customers achieve their personal and business goals
  • Performing a variety of sales and services jobs including achieving negotiated personal sales and sales activity goals through the identification and satisfaction of customer needs
  • Providing excellent customer service by offering a full range of customized financial solutions
  • Building and maintaining a portfolio of customers.

CITI BANK NA

RELATIONSHIP OFFICER
01.2021 - 01.2023

Job overview

  • Develop a growth strategy focused both on financial gain and customer satisfaction
  • Conduct research to identify new markets and customer needs
  • Arrange business meetings with prospective clients
  • Promote the company's products/services addressing or predicting clients' objectives
  • Prepare sales contracts ensuring adherence to law-established rules and guidelines
  • Keep records of sales, revenue, invoices etc
  • Provide trustworthy feedback and after-sales support.

VIVO MOBILE UAE

KEY ACCOUNTS EXECUTIVE
01.2019 - 01.2021

Job overview

  • Executed product needs and analysis for client's channel partners, presented best solution to client and fostered positive relationship during sales cycle
  • Consistently assessed client's root cause analysis for product failure and implemented solutions by either enforcing product knowledge or adapting product to client's internal business structure
  • Effectively resolved time-critical incidents by pushing communication with sales, billing, and hardware and software development forcing needed resolution for client
  • Delivered product orientation and coaching sessions to ensure smooth onboarding for new customers.

NOKIA MOBILE

SENOIR SALES EXECUTIVE
01.2017 - 01.2019

Job overview

  • Answering product and service questions suggesting information
  • Maintains customer records by updating account information
  • Resolves product or service problem by clarifying the customer's complaint
  • Determining the cause of the problem
  • Selecting and explaining the best solution to solve the problem, expediting correction or adjustment following up to ensure resolution
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Education

University Overview

BACHELOR OF COMMERCE

Skills

Risk management

undefined

Timeline

RELATIONSHIP OFFICER
CITI BANK NA
01.2021 - 01.2023
KEY ACCOUNTS EXECUTIVE
VIVO MOBILE UAE
01.2019 - 01.2021
SENOIR SALES EXECUTIVE
NOKIA MOBILE
01.2017 - 01.2019
SENIOR RELATIONSHIP OFFICER
DUBAI ISLAMIC BANK
01.2023
Nayar JameelSenior Relationship Manager