NELOFAR MANZOOR
Dubai,United Arab Emirates
Summary
Results-driven professional with expertise in leadership, delegation, and operations management, complemented by a strong focus on business planning and target achievement. Adept at building and managing relationships while delivering excellent customer service and maintaining market trend awareness. Proficient in digital marketing strategies, with a commitment to driving organisational success through innovative solutions and effective team collaboration.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Sales Manager
Danube Properties
Dubai, United Arab Emirates
2025.07 - 2026.05
- Lead end-to-end sales for new residential and off-plan property projects, from client acquisition to deal closure.
- Manage and convert qualified leads, delivering tailored property solutions based on client investment goals and budgets.
- Advise clients on location, developer credibility, ROI, capital appreciation, and exit strategies.
- Achieve and exceed monthly and quarterly sales targets through strategic follow-ups and relationship management.
- Conduct property presentations, site visits, and negotiations to close high-value deals.
- Maintain strong after-sales relationships to generate referrals and repeat business.
Sales Manager
Footprint Real Estate
Dubai
2024.07 - 2025.06
- Manage a sales team and provide leadership, training and coaching.
- Develop a sales strategy to achieve organizational sales goals and revenues.
- Set individual sales targets with sales team.
- Work on sales scripts with agents.
- Track, collate and interpret sales figures and reporting.
- Ensure members of the sales team have the necessary resources to perform properly.
- Plan and direct sales team training.
- Control expenses and monitor budgets.
Portfolio Manager
Bricks and woods Real Estate
Dubai
2023.12 - 2024.07
- Spearhead sales team management, offering dynamic leadership, strategic training, and effective coaching.
- Craft and implement robust sales strategies to surpass organizational goals and drive revenue growth.
- Establish and assign clear sales targets, fostering a high-performance culture within the team.
- Collaborate with agents to refine and perfect persuasive sales scripts.
- Diligently monitor and analyze sales data to inform actionable insights and performance improvements.
- Proactively identify and pursue new business opportunities, cultivating valuable partnerships with prospective clients.
- Serve as a brand ambassador at industry events, expanding the company's network and influence.
Sales and Events Coordinator
Nikki Beach Resort & spa
Dubai
2021.10 - 2023.11
- Engage with potential clients, providing detailed information on hotel venues, pricing, accommodation options, package deals, and current promotions.
- Prepare and dispatch proposals, as well as manage invoice processing.
- Assist the Sales Manager in conducting competitive market analysis.
- Collaborate with the Sales and Marketing team to ensure seamless event and conference execution.
- Manage data entry and maintain accuracy within the company's CRM system.
Telephone operator
Nikki Beach Resort & Spa
Dubai
2020.12 - 2021.10
- Delivered exceptional guest service by warmly greeting visitors at the Resort Main Lobby Entrance.
- Provided guidance to guests, directing them to the front desk, hotel pool, and other resort facilities.
- Responded knowledgeably to guest inquiries regarding resort offers, promotions, and amenities.
- Collaborated effectively with the Restaurant Hostess and Front Desk Team to enhance guest engagement in the Resort Lobby.
Education
Bachelor of Applied Science - Medical
Rayat Bahra University
IndiaDiploma - customer services, aviation, hospitality & travel management
Frankfinn Institute of Customer services Training
India 2017.01 - 2017.12
Skills
- Leadership and Delegation
- Operations management
- Business Planning
- Relationship building and management
- Excellent Customer Service Attitude
- Target achievement focus
- Market trend awareness
- Digital marketing understanding
LANGUAGES
English - Proficient
Hindi - Native
Affiliations
- Content creation
- Travelling
- Swimming
Timeline
Sales Manager
Danube Properties
2025.07 - 2026.05
Sales Manager
Footprint Real Estate
2024.07 - 2025.06
Portfolio Manager
Bricks and woods Real Estate
2023.12 - 2024.07
Sales and Events Coordinator
Nikki Beach Resort & spa
2021.10 - 2023.11
Telephone operator
Nikki Beach Resort & Spa
2020.12 - 2021.10
Diploma - customer services, aviation, hospitality & travel management
Frankfinn Institute of Customer services Training
2017.01 - 2017.12
Bachelor of Applied Science - Medical
Rayat Bahra University