GEENEO VALENTON
Agent
Sharjah
Summary
Upbeat with excellent communication and interpersonal skills, ready to excel in property consulting field. Possesses understanding of market trends and negotiation techniques, combined with proficiency in customer relationship management. Aiming to deliver exceptional client service and facilitate successful property transactions.
Overview
6
6
years of professional experience
Work History
Property Consultant / Telesales Agent
Keyspace Real Estate
07.2024 - 01.2025
- Drove client engagement by showcasing market trends and potential investment opportunities effectively.
- Negotiated favorable contract terms for clients through strong communication and negotiation skills.
- Increased property sales by developing and implementing effective marketing strategies.
- Coordinated open houses and private showings, showcasing properties in their best light to attract potential buyers.
- Built strong relationships with clients through consistent communication and excellent customer service.
Guest Experience Specialist
Extreme Management
05.2023 - 04.2024
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Collaborated with sales team to drive event bookings, enhancing overall revenue growth for the property.
- Resolved customer complaints in a professional manner while maintaining brand standards.
- . Streamlined communication between departments to improve coordination efforts in delivering seamless guest experiences.
- Created welcoming and comfortable environment for guests.
Call Center Agent
SITEL
09.2020 - 11.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate records of customer interactions, documenting details for future reference and quality assurance purposes.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
- Adapted communication style to meet diverse customer needs, creating positive experiences for all callers.
On the Job Trainee
Dolphinarium
01.2019 - 05.2019
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
Education
Accounting And Business Management Strand -
The Philippine School
Dubai, United Arab Emirates 04.2001 -
Bachelor of Science - Electrical Engineering
Saint Louis University
Baguio, Philippines 04.2001 -
Skills
Client relations
Strong negotiation skills
Customer service focus
Problem solving abilities
Empathy and understanding
Attention to detail
Continuous learning
Timeline
Property Consultant / Telesales Agent
Keyspace Real Estate
07.2024 - 01.2025
Guest Experience Specialist
Extreme Management
05.2023 - 04.2024
Call Center Agent
SITEL
09.2020 - 11.2021
On the Job Trainee
Dolphinarium
01.2019 - 05.2019
Accounting And Business Management Strand -
The Philippine School
04.2001 -
Bachelor of Science - Electrical Engineering
Saint Louis University
04.2001 -
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