Business Executive - in Project Management, planning and Accounting. 15+ years of rich experience with reputable organizations in the UAE.
Will diversified Result-driven professional, with recent academic qualifications in communication, and involvement in Public Relations and communication assignments, Targeting new position with room for career advancement. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Dynamic event professional with proven history of promoting and delivering world-class events. Thrives in fast-paced, detail-driven environments, leveraging strong attention to detail and high-level critical thinking. Adaptable leader and persuasive negotiator with superior record of client commendation and satisfaction.
Hi, I’m
Nermeen Hamtini
Dubai,AE
Summary
Overview
19
years of professional experience
1
Certificate
Work History
Meydan Free ZoneDubai, UAE
Head of Events
01.2024 - Current
Job overview
- Planned and efficiently organized activities, details and timelines for large- and small-scale events.
- Prepared, monitored and maintained event budgets.
- Delegated tasks to meet changing event demands, achieving agreed timings and maintaining professional standards.
- Recruited and trained staff to achieve high-performing, focused event teams.
- Tracked trends in creative arts and identified optimal performers and events to schedule.
- Partnered with advertising teams to develop branded messaging.
- Established relationship with media, organized press conferences and worked closely with news teams.
- Oversaw work of communication specialists producing engaging, crisp writing for diverse PR needs.
- Prepared clear, on-point speeches for senior leaders and worked with executives on interview preparation.
- Supported advertising and marketing efforts with illustrative material and creative collateral.
- Wrote press releases and prepared kits for use in media pushes.
- Supported teams to overcome obstacles and reach project objectives.
Meyadn Free ZoneDubai, UAE
VIP Relations Manager
10.2022 - 12.2023
Job overview
- Managed multi-channel and stakeholders projects to support the objectives.
- Brainstormed ideas with clients and stakeholders to maximise project potential.
- Developed relationships with existing clients to increase repeat spends.
- Provided ongoing support and troubleshooting for client inquiries and issues.
- Coordinated regular client meetings to discuss project progress and address concerns.
- Produced strategic development and delivery plans to maximise profit and achieve KPIs.
- Developed tailored solutions to meet client objectives.
Meydan Free ZoneDubai, UAE
Project Management Assistant
08.2022 - 10.2022
Job overview
- Focused on process improvement and automation to overcome recurring issues.
- Managed team of 6 to insure developing workflows and processes.
- Analyzed workflows and processes, suggesting changes to drive improvement.
- Collaborated with stakeholders and teams to execute project milestones.
- Coordinated project meetings, documenting key action items and decisions.
FreelanceDubai, UAE
Customer Account Manager
11.2021 - 06.2022
Job overview
- Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
- Build and maintain strong, long-lasting client relationships.
- Excellent listening, negotiation
Strong verbal and written communication skills - Enforced service standards to maintain establishment reputation for excellence.
- Explore client feedback to highlight areas in need of improvement.
The Executive CouncilDubai, UAE
Government Communication
02.2021 - 06.2021
Job overview
- Managing brand
- Communication aspects
- Editing and translating (Bilingual)
- Established content development
- Finalize and edit within team
- Consistently maintained time and budget targets through strategic leadership and communication.
The Executive CouncilDubai, UAE
Finance & Accounts
10.2010 - 02.2021
Job overview
- Support finalization, reconciliation, and accounting closing days (M-Q-Y)
- Preparation of balance sheets and financial statements (M-Q-Y)
- Managing records of accounts payable and accounts receivable
- Update organization's system database with accurate financial data - Deal with banking matters and reconciliation of bank accounts
- Participate in preparation of the organization's annual budgets aligned to overall operational plans
- Financial audits and follow up for required actions to close-out audit observations
- Contribute to review and implementation of financial policies and procedures and monitor compliance across all financial transactions
- Established Online- banking with Dubai Smart Government
- Decreased use of papers implemented paper-less initiative
The Executive CouncilDubai, UAE
Executive Office Manager
09.2008 - 09.2010
Job overview
- Executed requests from Director and other officers of division related to administration and HR including arrangement of meetings and events
- Dealt with routine administrative requests/queries, resolved issues and participated in resolution of more complex issues
- Monitored and ensured compliance with all applicable departmental policies, procedures and standards
Shuaa CapitalDubai, UAE
Secretary to Vice President
05.2005 - 08.2008
Job overview
- Prepared purchase orders and followed up with vendors for on time deliveries
- Supported on-boarding of new employees including arrangement of IT equipment and business cards
- Assisted VP – SHUAA Asset Management in preparing presentation to Arab Asia Gateway Fund
- Served as Personal Assistant to Vice President – SHUAA Asset Management and Vice President – SHUAA Partners (Private Equity)
- Organized master calendar of appointments, operational targets and projects.
Education
American University in The EmiratesDubai
Bachelor of Arts from Media & Mass Communication
06.2023
University Overview
Canadian University in DubaiDubai
Bachelor of Business Administration from Human Resources
12.2012
University Overview
Skills
- PR management
- Communication management
- Project management
- Account management
- Government liaison
- Negotiation skills
- Stakeholder relations
- Teamwork & leadership
- Accounts & finance
- Business Correspondence
- Strong communication
- Bi-lingual communication
Certification
- Certification in the Service Excellence Program, The Executive Council ABAMI
- Certification in Customer Service Excellence, HNI training & Coaching
- Certification in Administrative Skills Course, Spearhead Training
Languages
Arabic
Native language
English
Advanced
C1
Accomplishments
Accomplishments
- Paperless initiative accomplishment
- Implemented Online Banking in coordination with Dubai Smart Government
- Organised big Gala Dinner event independently and successfully managed the budget.
Timeline
Head of Events
Meydan Free Zone
01.2024 - Current
VIP Relations Manager
Meyadn Free Zone
10.2022 - 12.2023
Project Management Assistant
Meydan Free Zone
08.2022 - 10.2022
Customer Account Manager
Freelance
11.2021 - 06.2022
Government Communication
The Executive Council
02.2021 - 06.2021
Finance & Accounts
The Executive Council
10.2010 - 02.2021
Executive Office Manager
The Executive Council
09.2008 - 09.2010
Secretary to Vice President
Shuaa Capital
05.2005 - 08.2008
American University in The Emirates
Bachelor of Arts from Media & Mass Communication
Canadian University in Dubai
Bachelor of Business Administration from Human Resources
- Certification in the Service Excellence Program, The Executive Council ABAMI
- Certification in Customer Service Excellence, HNI training & Coaching
- Certification in Administrative Skills Course, Spearhead Training
Workshops
Workshops
- 7 Habits of Highly Effective People by Stephen Covey
- leadership excellence
- administrative skills course
- customer service
- efficient in finance & accounting best practices & updates
- emotional intelligence in customer services
- ISMS workshop
- protocol management level 2
- communication skills
- problem solving and decision making
Workshops
Workshops
- 7 Habits of Highly Effective People by Stephen Covey
- Leadership excellence
- Administrative skills course
- Customer service
- Efficient in finance & accounting best practices & updates
- Emotional intelligence in customer services
- ISMS workshop
- Protocol management level 2
- Communication skills
- - problem solving and decision making
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