Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Workshops
Workshops
Hi, I’m

Nermeen Hamtini

Dubai,AE

Summary

Business Executive - in Project Management, planning and Accounting. 15+ years of rich experience with reputable organizations in the UAE.
Will diversified Result-driven professional, with recent academic qualifications in communication, and involvement in Public Relations and communication assignments, Targeting new position with room for career advancement. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Dynamic event professional with proven history of promoting and delivering world-class events. Thrives in fast-paced, detail-driven environments, leveraging strong attention to detail and high-level critical thinking. Adaptable leader and persuasive negotiator with superior record of client commendation and satisfaction.

Overview

19
years of professional experience
1
Certificate

Work History

Meydan Free Zone, Dubai, UAE

Head of Events
2024.01 - Current (8 months)

Job overview

  • Planned and efficiently organized activities, details and timelines for large- and small-scale events.
  • Prepared, monitored and maintained event budgets.
  • Delegated tasks to meet changing event demands, achieving agreed timings and maintaining professional standards.
  • Recruited and trained staff to achieve high-performing, focused event teams.
  • Tracked trends in creative arts and identified optimal performers and events to schedule.
  • Partnered with advertising teams to develop branded messaging.
  • Established relationship with media, organized press conferences and worked closely with news teams.
  • Oversaw work of communication specialists producing engaging, crisp writing for diverse PR needs.
  • Prepared clear, on-point speeches for senior leaders and worked with executives on interview preparation.
  • Supported advertising and marketing efforts with illustrative material and creative collateral.
  • Wrote press releases and prepared kits for use in media pushes.
  • Supported teams to overcome obstacles and reach project objectives.

Meyadn Free Zone, Dubai, UAE

VIP Relations Manager
2022.10 - 2023.12 (1 year & 2 months)

Job overview

  • Managed multi-channel and stakeholders projects to support the objectives.
  • Brainstormed ideas with clients and stakeholders to maximise project potential.
  • Developed relationships with existing clients to increase repeat spends.
  • Provided ongoing support and troubleshooting for client inquiries and issues.
  • Coordinated regular client meetings to discuss project progress and address concerns.
  • Produced strategic development and delivery plans to maximise profit and achieve KPIs.
  • Developed tailored solutions to meet client objectives.

Meydan Free Zone, Dubai, UAE

Project Management Assistant
2022.08 - 2022.10 (2 months)

Job overview

  • Focused on process improvement and automation to overcome recurring issues.
  • Managed team of 6 to insure developing workflows and processes.
  • Analyzed workflows and processes, suggesting changes to drive improvement.
  • Collaborated with stakeholders and teams to execute project milestones.
  • Coordinated project meetings, documenting key action items and decisions.

Freelance, Dubai, UAE

Customer Account Manager
2021.11 - 2022.06 (7 months)

Job overview

  • Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
  • Build and maintain strong, long-lasting client relationships.
  • Excellent listening, negotiation
    Strong verbal and written communication skills
  • Enforced service standards to maintain establishment reputation for excellence.
  • Explore client feedback to highlight areas in need of improvement.

The Executive Council, Dubai, UAE

Government Communication
2021.02 - 2021.06 (4 months)

Job overview

  • Managing brand
  • Communication aspects
  • Editing and translating (Bilingual)
  • Established content development
  • Finalize and edit within team
  • Consistently maintained time and budget targets through strategic leadership and communication.

The Executive Council, Dubai, UAE

Finance & Accounts
2010.10 - 2021.02 (10 years & 4 months)

Job overview

  • Support finalization, reconciliation, and accounting closing days (M-Q-Y)
  • Preparation of balance sheets and financial statements (M-Q-Y)
  • Managing records of accounts payable and accounts receivable
  • Update organization's system database with accurate financial data - Deal with banking matters and reconciliation of bank accounts
  • Participate in preparation of the organization's annual budgets aligned to overall operational plans
  • Financial audits and follow up for required actions to close-out audit observations
  • Contribute to review and implementation of financial policies and procedures and monitor compliance across all financial transactions
  • Established Online- banking with Dubai Smart Government
  • Decreased use of papers implemented paper-less initiative

The Executive Council, Dubai, UAE

Executive Office Manager
2008.09 - 2010.09 (2 years)

Job overview

  • Executed requests from Director and other officers of division related to administration and HR including arrangement of meetings and events
  • Dealt with routine administrative requests/queries, resolved issues and participated in resolution of more complex issues
  • Monitored and ensured compliance with all applicable departmental policies, procedures and standards

Shuaa Capital, Dubai, UAE

Secretary to Vice President
2005.05 - 2008.08 (3 years & 3 months)

Job overview

  • Prepared purchase orders and followed up with vendors for on time deliveries
  • Supported on-boarding of new employees including arrangement of IT equipment and business cards
  • Assisted VP – SHUAA Asset Management in preparing presentation to Arab Asia Gateway Fund
  • Served as Personal Assistant to Vice President – SHUAA Asset Management and Vice President – SHUAA Partners (Private Equity)
  • Organized master calendar of appointments, operational targets and projects.

Education

American University in The Emirates Dubai

Bachelor of Arts from Media & Mass Communication
06.2023

University Overview

Canadian University in Dubai Dubai

Bachelor of Business Administration from Human Resources
12.2012

University Overview

Skills

  • PR management
  • Communication management
  • Project management
  • Account management
  • Government liaison
  • Negotiation skills
  • Stakeholder relations
  • Teamwork & leadership
  • Accounts & finance
  • Business Correspondence
  • Strong communication
  • Bi-lingual communication

Certification

- Certification in the Service Excellence Program, The Executive Council ABAMI

- Certification in Customer Service Excellence, HNI training & Coaching

- Certification in Administrative Skills Course, Spearhead Training

Languages

Arabic
Native language
English
Advanced
C1

Accomplishments

Accomplishments
  • Paperless initiative accomplishment
  • Implemented Online Banking in coordination with Dubai Smart Government
  • Organised big Gala Dinner event independently and successfully managed the budget.

Timeline

Head of Events
Meydan Free Zone
2024.01 - Current (8 months)
VIP Relations Manager
Meyadn Free Zone
2022.10 - 2023.12 (1 year & 2 months)
Project Management Assistant
Meydan Free Zone
2022.08 - 2022.10 (2 months)
Customer Account Manager
Freelance
2021.11 - 2022.06 (7 months)
Government Communication
The Executive Council
2021.02 - 2021.06 (4 months)
Finance & Accounts
The Executive Council
2010.10 - 2021.02 (10 years & 4 months)
Executive Office Manager
The Executive Council
2008.09 - 2010.09 (2 years)
Secretary to Vice President
Shuaa Capital
2005.05 - 2008.08 (3 years & 3 months)
American University in The Emirates
Bachelor of Arts from Media & Mass Communication
Canadian University in Dubai
Bachelor of Business Administration from Human Resources

- Certification in the Service Excellence Program, The Executive Council ABAMI

- Certification in Customer Service Excellence, HNI training & Coaching

- Certification in Administrative Skills Course, Spearhead Training

Workshops

Workshops

- 7 Habits of Highly Effective People by Stephen Covey

- leadership excellence

- administrative skills course

- customer service

- efficient in finance & accounting best practices & updates

- emotional intelligence in customer services

- ISMS workshop

- protocol management level 2

- communication skills

- problem solving and decision making

Workshops

Workshops
  • 7 Habits of Highly Effective People by Stephen Covey
  • Leadership excellence
  • Administrative skills course
  • Customer service
  • Efficient in finance & accounting best practices & updates
  • Emotional intelligence in customer services
  • ISMS workshop
  • Protocol management level 2
  • Communication skills
  • - problem solving and decision making
Nermeen Hamtini