Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic
Nithin Narendran

Nithin Narendran

Flight Operations Manager
Dubai

Summary

Over 8+ years of experience in private charter flight operations, business development, customer service, client, carrier and handler relationship management.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
6
6
Languages

Work History

Flight Operations Manager

Air Charter Service FZCO
Dubai
03.2019 - 05.2022

- A dedicated flight operations manager to the Regional Director of ACS in Dubai Office, procuring, managing and overseeing all aspects of the flights that are confirmed and booked to summarize briefly.

- Procuring charter options from the market as requested

- Negotiating prices and terms of the charter flight

- Preparing charter contracts and Invoices

- Post confirmation:

Coordinate with the carriers operations team/Flight support companies, ensuring if they all have the required documents, ensuring

permits are secured along with handling confirmations from the respective airports and also double checking if the catering is arranged accordingly as per clients specifications.

Cross checking all aspects if the WiFi is functional, If smoking is allowed etc

Coordinate with respective handlers to ensure they have the required slots and other requirements taken care.

Sending final charter brief to the client with all details of the flight

Preparing post flight reports once the flight is done and sending them over to the client.


Skilled with arranging medical evacuation flights (managed 50+ flights) with personally taking care of the flight from procurement until the patient is transferred to the final destination.


Flight Support Officer

Air Charter Service FZCO
Dubai
02.2016 - 02.2019

- A dedicated flight support officer to the private jets department director of ACS in Dubai Office, managing and overseeing all aspects of the flights that are confirmed and booked to summarize briefly.

- Preparing charter contracts and Invoices

- Post confirmation:

Coordinate with the carriers operations team/Flight support companies, ensuring if they all have the required documents, ensuring

permits are secured along with handling confirmations from the respective airports and also double checking if the catering is arranged accordingly as per clients specifications.

Cross checking all aspects if the WiFi is functional, If smoking is allowed etc

Coordinate with respective handlers to ensure they have the required slots and other requirements taken care.

Sending final charter brief to the client with all details of the flight

Flight watching on the day of the flight and update the director accordingly.

Preparing post flight reports once the flight is done and sending them over to the client.


Charter Broker

Air Charter Service FZCO
Dubai
02.2014 - 01.2016

• Building list of potential clients by researching internal and external databases, websites and social media

• Pro-actively targeting the list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential clients into ACS clients

• Building relationships with Private Jet Operators to ensure we are able to provide the most suitable aircraft choices for the clients’ requirements

• Develop and maintain relationships with clients to ensure repeat business

• Ensure you are consistently exceeding both your sales activity and financial targets

• Confirming company procedures are being followed in a methodical and chronological way to ensure protection of both ACS and the client

• Demonstrate an expert understanding of the aircraft and chartering process

• Managing charter bookings from enquiry to completion

• Flight watching/overseeing flight departures

• Building a wide and effective network of contacts inside and outside the organization

• Making prompt, clear decisions which may involve tough choices or considered risks

Business Development Executive

Heyce Technologies
Dubai
03.2013 - 01.2014


  • Identify business opportunities by finding prospects
  • Researching and analyzing sales options
  • Serving company’s sales leads as well as generating own leads.
  • Selling products to existing contacts and by establishing new contacts, increasing relationships with prospects, recommending solutions.
  • Sending quotations to all the incoming inquires
  • On-site demonstration of range of products and solutions to prospective clients.

Education

Masters of Professional Finance And Banking - Banking And Finance

Bangalore Mgt Academy / Edith Cowen University
Bangalore, India
06.2008 - 04.2010

Bachelors of Commerce - Taxation And Costing

St. Aloysius College / Mangalore University
Mangalore, India
06.2001 - 04.2004

Skills

  • Attention to Detail
undefined

Accomplishments

  • Achieved 100% success by completing the dropbox project for the department with accuracy and efficiency.
  • Supervised and trained a lot of new joiners and they all became a successful broker.
  • Built excellent relationships with most of the handlers in the region which resulted in huge favors in times of difficult flight situations.

Interests

  • Fitness

Timeline

Flight Operations Manager

Air Charter Service FZCO
03.2019 - 05.2022

Flight Support Officer

Air Charter Service FZCO
02.2016 - 02.2019

Charter Broker

Air Charter Service FZCO
02.2014 - 01.2016

Business Development Executive

Heyce Technologies
03.2013 - 01.2014

Masters of Professional Finance And Banking - Banking And Finance

Bangalore Mgt Academy / Edith Cowen University
06.2008 - 04.2010

Bachelors of Commerce - Taxation And Costing

St. Aloysius College / Mangalore University
06.2001 - 04.2004
Nithin NarendranFlight Operations Manager