- Fitness
Over 8+ years of experience in private charter flight operations, business development, customer service, client, carrier and handler relationship management.
- A dedicated flight operations manager to the Regional Director of ACS in Dubai Office, procuring, managing and overseeing all aspects of the flights that are confirmed and booked to summarize briefly.
- Procuring charter options from the market as requested
- Negotiating prices and terms of the charter flight
- Preparing charter contracts and Invoices
- Post confirmation:
Coordinate with the carriers operations team/Flight support companies, ensuring if they all have the required documents, ensuring
permits are secured along with handling confirmations from the respective airports and also double checking if the catering is arranged accordingly as per clients specifications.
Cross checking all aspects if the WiFi is functional, If smoking is allowed etc
Coordinate with respective handlers to ensure they have the required slots and other requirements taken care.
Sending final charter brief to the client with all details of the flight
Preparing post flight reports once the flight is done and sending them over to the client.
Skilled with arranging medical evacuation flights (managed 50+ flights) with personally taking care of the flight from procurement until the patient is transferred to the final destination.
- A dedicated flight support officer to the private jets department director of ACS in Dubai Office, managing and overseeing all aspects of the flights that are confirmed and booked to summarize briefly.
- Preparing charter contracts and Invoices
- Post confirmation:
Coordinate with the carriers operations team/Flight support companies, ensuring if they all have the required documents, ensuring
permits are secured along with handling confirmations from the respective airports and also double checking if the catering is arranged accordingly as per clients specifications.
Cross checking all aspects if the WiFi is functional, If smoking is allowed etc
Coordinate with respective handlers to ensure they have the required slots and other requirements taken care.
Sending final charter brief to the client with all details of the flight
Flight watching on the day of the flight and update the director accordingly.
Preparing post flight reports once the flight is done and sending them over to the client.
• Building list of potential clients by researching internal and external databases, websites and social media
• Pro-actively targeting the list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential clients into ACS clients
• Building relationships with Private Jet Operators to ensure we are able to provide the most suitable aircraft choices for the clients’ requirements
• Develop and maintain relationships with clients to ensure repeat business
• Ensure you are consistently exceeding both your sales activity and financial targets
• Confirming company procedures are being followed in a methodical and chronological way to ensure protection of both ACS and the client
• Demonstrate an expert understanding of the aircraft and chartering process
• Managing charter bookings from enquiry to completion
• Flight watching/overseeing flight departures
• Building a wide and effective network of contacts inside and outside the organization
• Making prompt, clear decisions which may involve tough choices or considered risks