Hi, I’m
Noormohamed Jagabarali
Dubai,uae
Summary
Organised computer network professional with strong record of successful network management. Applies in-depth understanding of network Ethernet, Wi-Fi and CMDA to address business needs. Offers superior decision-making and prioritisation skills. Meticulous Network Engineer offers expertise in hardware and software troubleshooting. Reduces corporate vulnerabilities with stringent security and disaster recovery planning. Proactive problem-solver with excellent file management skills.
Overview
9
years of professional experience
3
years of post-secondary education
1
Certification
Work history
alta travelsDubai
IT support engineer
01.2021 - Current
Job overview
- Assisted various departments in maintaining network security and configurEstablished and supported wireless LAN controllers and access points to provide wireless solutions with streamlined hardware.
- Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
- Managed antivirus server to ensure security and integrity of network data was held to the highest standard.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Troubleshot network issues and provided rapid solutions to limit downtime.
- Troubleshot system and network problems, diagnosing and solving hardware and software faults that resulted in cost savings.
- Designed servers, routers and hardware to achieve network demands.
- Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
- Supported various operating systems and server technologies.
- Installed multiple platform workstations, such as Linux, Windows , macOS, and, to test hardware and software compatibility.
Airtel CommunicationChennai
IT manager
01.2015 - 11.2020
Job overview
- Identified skill gaps and restructured IT team, increasing department capabilities.
- Identified and recommended cost-effective technology solutions.
- Led IT support for 1st, 2nd, and 3rd line hardware and software issues.
- Directed installation and configuration of computer hardware, operating systems and applications.
- Managed team of IT support technicians, developing workflows and processes.
- Acted as first point of contact for hardware and software troubleshooting queries.
- Devised and integrated solutions to manage and improve end user devices.
Education
Vels UniversityChennai
Bachelor of Engineering from Electronics communication Engineer
06.2011 - 08.2014
Skills
- Ip phone
- Remote access technology
- Office 365
- Windows Server 2012R2
- Seqrite smart antivirus server
- Network troubleshooting
- Hardware support
- Networking
- SQL
- Firewalls and endpoint security
- Routing Protocols
- Troubleshooting network issues
- IP cameras
- Printer setup
- Driver configurations
Languages
English
Advanced
tamil
Advanced
Hindi
Beginner (A1)
Affiliations
- Reading&Learning new things
Certification
CCNA Cisco Certifications
Timeline
IT support engineer
alta travels
01.2021 - Current
IT manager
Airtel Communication
01.2015 - 11.2020
Vels University
Bachelor of Engineering from Electronics communication Engineer
06.2011 - 08.2014
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