NOREEN MURINGO
DUBAI,United Arab Emirates
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
4
4
years of professional experience
13
13
years of post-secondary education
Work history
BARISTA/ CASHIER
GATES HOSPITALITY
DUBAI, UAE
2021.12 - Current
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Processed payments swiftly for improved customer experience.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Balanced till at end of day, maintaining accurate records.
- Assisted customers with enquiries to enhance their shopping experience.
- Managed queue effectively during peak hours for seamless checkout process.
BARISTA
DUTCH ORIENTAL
DUBAI, UAE
2020.11 - 2021.11
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Managed high volume orders during peak hours maintaining quality of service.
- Collaborated with team members during busy periods improving workflow efficiency.
Education
KENYA CERTIFICATE OF SECONDARY EDUCATION - O,LEVEL STUDIES
ST GABRIEL MISSION SCHOOL
KENYA 2014.01 - 2017.11
KENYA CERTIFICATE OF PRIMARY EDUCATION - PRIMARY
BARAKA PRIMARY SCHOOL
KENYA 2006.01 - 2014.11
Skills
- Foam art
- Food preparation and safety
- Beverage preparation
- Safe food handling practices
- Food preparation
- Sandwich preparation
- Store merchandise stocking
- Safe balancing
- Complaint handling
Interests
HOBBIES
, Reading
Swimming
Reading novels
Traveling
Additional Information
- Visa status: visit visa
Languages
English
Fluent
Arabic
Elementary
Swahili
Advanced
Affiliations
- READING
- SWIMMING
- SOCIAL GATHERING WITH FREINDS
References
References available upon request.
Timeline
BARISTA/ CASHIER
GATES HOSPITALITY
2021.12 - Current
BARISTA
DUTCH ORIENTAL
2020.11 - 2021.11
KENYA CERTIFICATE OF SECONDARY EDUCATION - O,LEVEL STUDIES
ST GABRIEL MISSION SCHOOL
2014.01 - 2017.11
KENYA CERTIFICATE OF PRIMARY EDUCATION - PRIMARY
BARAKA PRIMARY SCHOOL
2006.01 - 2014.11