Nour Adel

Assisted in management of portfolio for food service and institutional clients to support account growth.

• Promoted food safety cleaning and hygiene solutions to aid compliance with international and local standards.
• Helped develop new business opportunities within assigned territory.
• Collaborated with customers to understand operational challenges and provide tailored solutions.
• Monitored sales targets and prepared performance reports to track progress.
• Coordinated with technical supply chain and service teams to ensure customer satisfaction.
• Supported customers during audits and compliance assessments for food safety requirements.
• Acted as Food Service Representative lead for one and a half years.

• Prepared annual budgets with controls to prevent overages.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

• Assisted in managing accounts to achieve long-term stability.
• Built strong relationships with clients to enhance satisfaction.
• Aided in identifying new sales opportunities.
• Supported representatives to boost sales performance.
• Compiled reports on accounts and transactions for review.
• Monitored account targets to ensure alignment with goals.
• Tracked sales progress to facilitate performance analysis.

• Manage a portfolio of accounts to achieve long-term success
• - Develop positive relationships with clients
• - Act as the point of contact and handle customers’ individual needs
• - Generate new business using existing and potential customer networks
• - Resolve conflicts and provide solutions to customers in a timely manner
• - Supervise account representatives to ensure sales increase
• - Report on the status of accounts and transactions
• - Set and track sales account targets, aligned with company objectives
• - Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

• - Guide the team members to ensure Company's procedures, policies, internal control measures are met and correctly applied during day-to-day work.
• - Handle monthly closing tasks such as analyze general ledger accounts balances, bank reconciliation, costs Allocation, and credit interest analysis etc.
• - Track the capital expenditures for fixed assets in comparison to the capital budget and management authorizations.
• - Monitor a system of controls, procedures, and forms for the acquisitions, disposals, transfers, re-classes, depreciation, and adjustments process of fixed assets.
• - Tracking the projects under constructions.
• - Coordinate periodic physical inventory counts of fixed assets in all our sites and departments and reconcile the results with the fixed assets register.
• Treasury
• - Ensure compliance to the Company's Treasury Policy.
• - Preparing and Presenting Cash Position on a daily basis.
• - Monitoring the cash flow and revised the bank accounts to maintain liquidity.
• - Placing and breaking deposits with banks.
• - Issuing and cancelling LGs.
• - Coordinate with the other accountants (A/P&A/R) to ensure the integrity of the cycle.
• - Reviewing the monthly Bank Reconciliation.
• - Negotiate with banker's best service rate and interests.
• Reporting
• - preparing financial statements (Balance sheet – Income statement – Cash flow) on monthly basis.
• - Managing of all intercompany transactions and prepare monthly reporting and periodic confirmations.
• - Dealing with external and internal auditors and provide their requirements.
• - Create and develop different reports and analyses of financial data used to enhance and meet objectives of financial management and decision making.
• - Participate in preparing annual financial plan (budget & Forecast).
• - Conduct monthly analysis of the company's results versus the monthly plan

• Resolved complaints from clients and customers and fielded overall company reviews.
• Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
• Reconciled daily AR ledger and verified proper posting.
• Verified discrepancies and resolved clients' billing issues
• Managing accounts receivable using accounting software (ERP and SAP).
• Assisting in the closing of accounts during month end.
• Recording Payments.
• Following up on due payment
• Follow up on, collect and allocate payments responding to queries from Customer and working to resolve discrepancies.
• Carry out billing, collection and reporting activities according to specific deadlines
• Perform account reconciliations
• Generate aging analysis
• Review AR aging to ensure compliance
• Maintain accurate records and control reports
• Communicate and explain work procedures to subordinates
• Assist in the financial planning with the help of cash forecasting
• Direct and lead the work of others in the department
• Follow established procedures for processing receipts, cash etc.
• Maintain company confidentiality at all times

• Delivered human resources financial support by certifying and processing payroll, completing deposits, performing pay adjustments and promptly distributing checks.
• Compiled general ledger entries on short schedule with 100% accuracy.
• Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
• Researched technical tax issues to define tax effect or impact of certain tax positions.

• - Manage a portfolio of accounts to achieve long-term success
• - Develop positive relationships with clients
• - Act as the point of contact and handle customers’ individual needs
• - Generate new business using existing and potential customer networks
• - Resolve conflicts and provide solutions to customers in a timely manner
• - Supervise account representatives to ensure sales increase
• - Report on the status of accounts and transactions
• - Set and track sales account targets, aligned with company objectives
• - Monitor sales metrics (e.g. quarterly sales results and annual forecasts)