Noureddine Kriaa

• Oversaw fleet preventative maintenance programme, ensuring mechanics performed inspections according to garage checklists.
• Managed staff schedules, ensuring even distribution of labour and service requirements to minimise operational disruptions.
• Enabled positive outcome of vehicle breakdowns, scheduling mechanic on-call rotation to ensure 24/7 assistance.
• Oversaw bookings with accurate calendar management.
• Monitored industry trends, adapting services to suit consumer demand.
• Facilitated communication and collaboration across departments.
• Stored transaction information securely for thorough financial reference.
• Devised activity and service plans to meet customer requirements.

● Managing and supervising a group of 11 people.

● Technical advising.

● Quotation estimates.

● Electronic and mechanical diagnosis.

● Performance testing.

● Warehouse supplies management.

● Service quality control.

● Providing training and assistance for technicians…

● Electronic diagnosis with specialized tools (MB STAR, VW VAS & ODIS, BMW ICOM, BOSCH KTS, Launch X431, AUTOCOM …

● Updating customers on the status of their vehicles and the necessary repairs.

● Onboard car computer/ECU Programming.

● Anti-Theft system repairs.

● Car key Programming .

● Gasoline and Diesel Electronic fuel injection systems inspection and repair: BOSCH /DELPHI SIEMENS / DENSO.

● Inspection and repairs of braking systems: ABS / ASR / ESP / BAS.

● Inspection and repairs of Automatic transmissions: CVT, MB’s 7G-TRONIC, ETG, DSG…

● Disassembly and replacing of defective auto parts.

● Testing of vehicle components and systems.