ORAZGUL GAPUROVA
DUBAI,UAE
Summary
Sales representative with over 6 years of experience in fashion and automotive sectors. Proven track record of delivering exceptional customer service and satisfaction. Strong product knowledge combined with effective communication skills enables successful navigation of challenges.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Sales Advisor
MANGO DUBAI MALL AZADEA
DUBAI, UAE
2022.05 - Current
- Facilitated customer engagement by delivering expert advice on purchase decisions to uphold quality and service standards.
- Assisted shop director with inventory management and product ordering. Supported effective stock management to ensure product availability. Communicated sales plans and targets to team members.
- Assisted team in achieving sales targets through effective use of sales techniques and product knowledge. Completed all sales transactions accurately and efficiently while maintaining cash records.
Sales support
GARGASH MERCEDES-BENZ
DUBAI, UAE
2020.01 - 2022.05
- Enhanced customer satisfaction by providing informative showroom experiences. Facilitated exploration of display vehicles to meet customer needs. Informed customers about product features and services, driving engagement.
- Enhanced customer satisfaction through personalised account creation and attentive follow-up. Streamlined customer enquiries by engaging product experts and finance team for tailored solutions. Improved showroom traffic management, contributing to a more efficient customer experience.
- Delivered comprehensive daily reports on vehicle inventory to improve operational efficiency. Ensured team remained informed on client follow-ups, leading to enhanced communication. Streamlined appointment processes with new clients, resulting in increased engagement.
Education
Bachelor degree - Linguist
FRANCISK SKORINA GOMEL STATE UNIVERSITY
GOMEL, BELARUS 2015.09 - 2019.06
Skills
- Microsoft Office
- CRM
- Sales Force
- Creativity
- Multitasking Capability
- Build Relationships
- Teamwork
- Account Management
- Leadership
Websites
LANGUAGES
English, Russian, Turkish, Turkmen
Full Professional Proficiency
INTERESTS
Marketing, Sales b2b/b2c, Networking, Fashion, Self-development
Timeline
Sales Advisor
MANGO DUBAI MALL AZADEA
2022.05 - Current
Sales support
GARGASH MERCEDES-BENZ
2020.01 - 2022.05
Bachelor degree - Linguist
FRANCISK SKORINA GOMEL STATE UNIVERSITY
2015.09 - 2019.06