Osama Qutishat
Abu Dhabi
Summary
Hardworking field service engineer with experience installing, modifying and repairing medical imaging capital equipment. Comfortable performing onsite inspections to guarantee specification adherence quality and compliance.
Overview
12
12
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Field Service Engineer - Medical Imaging
Zahrawi Group
Abu Dhabi, UAE
2024.01 - Current
- Performed regular equipment audits; maintained high standards of quality control related to Imaging & Radiology , Neurology.
- Conducted in-depth training sessions to boost team competency levels.
- Developed detailed reports with clear insights into equipment status and performance.
Product Specialist - Medical Imaging Unit
Zahrawi Group
Abu Dhabi
2023.01 - 2024.01
- Assisted in driving sales growth and market share through coordinated planning.
- Supported customer organisation by creating value and facilitating profitable growth of 85% during first year through direct sales projects and tenders.
- Conducted customer presentations and product demonstrations for MRI, CT, and ultrasound Fujifilm.
- Identified new potential market opportunities.
- Contributed to expansion of imaging unit portfolio.
Project Manager & Area supervisor
Modern Pharmaceutical Co. (MPC)
Abu Dhabi
2021.01 - 2021.06
- Handling all the projects of the Area for the department;
- Siemens imaging & Radiology capital units.
- Sirona Dental Units.
- ICU & CCU.
- Facilitated and drove projects for 11 different categories at a specific retails implemented 11 unique projects.
- Generate project Timeline & Scope of work (SOW).
- Supervised On-site progress reports (Daily, weekly & monthly).
- Project coordination (MAS,MOS,RA,MS/MIR,WIR).
Field Service Engineer
Al Amin Medical Supplies (AMICO)
Dubai
2018.03 - 2020.12
- Neurology Department - Imaging & Radiology systems;
- Medtronic O-Arm imaging system.
- Medtronic Navigation Systems.
- Paramed open MRI system.
- Nurologica Mobile CT’s.
- Medical imaging systems X-Ray systems, mobile fluoroscopy, CT & MRI systems.
- Part of service intelligence team, had evaluated more than 500 technical & Application issues, .troubleshooted and solved the issues and put the medical unit back on duty in the short time needed.
- Delivered an increase in annual profits on field services by 30 % without effecting the end user price.
Service & Application Engineer
Fakhoury Medical Supplies L.L.C
Amman
2016.01 - 2018.03
- Medtronic O-Arm imaging system.
- Medtronic Neuro Surgical Drills.
- Medtronic Navigation Systems.
- Mizuho Operating Tables.
- EOS Imaging System.
- Ziehm C-Arms System.
- Conmed Linvatic Arthroscopy and Endoscopy Systems.
- Zimmer Skin Shavers and tourniquet Systems.
- Natus Alpine EEG and EMG Systems.
- Operated more than 50 surgeries for Navigation systems & Intra Operative Monitoring (IOM).
- Handled surgeries for Brain Tumour & Spine Fixation.
- Coordinated with a team of 3 service engineers within the city (3 service stations).
Sales and Service Engineer
Event Medical Supplies
Amman
2015.02 - 2015.12
- Stericool Plasma Autoclaves.
- SteriShred Medical waste Autoclave.
- Technologie Medical supplies products.
- 3M Sterilization consumables.
- Chison Ultrasound.
- Increased service sales by 15% for my office location by engaging with customers via cold calls.
- Initiated 3 VIP profile customers deals.
- Developed and managed relationships with all 3rd party vendors and service providers.
- Initiated 9 deals for major capital systems.
Field Service Engineer
CISA middle east
Amman
2014.08 - 2014.12
- Four months training program
- Learned technical skills.
- Prepared Preventive Maintenance schedule.
- Achieved full communication with the manufacture for preparation of the spare part list for the upcoming year.
Education
Mechatronics Engineering -
The Hashemite University
Jordan 2009.08 - 2014.07
High School & Intermediate School - undefined
Second King Abdullah School for Excellence
2003.01 - 2009.01
Skills
- SAP
- C4C
- Project Management
- Equipment diagnostics proficiency
Certification
- O-arm (01) service training Medtronic - Beirut.
- O-arm (02) service training Medtronic - Dubai
- Navigational IGS systems Medtronic - Dubai
- DMS Imaging MEDIX / MEDIX DR bone densitometer systems
- Genoray CBCT , OPG - Abu Dhabi
- Smith & Nephew CORI Robotics Technical
- CereTom Mobile CT Neurologica - Dubai
- Radiation Safety Officer - RPO (Advanced) Orbix (FNAR) - Dubai
- NIM Eclipse Medtronic - Dubai
- GSI ENT Grason-Stadler USA - Dubai
- Inverters IEEE Robotics & Automation chapter
- Power Planet Maintenance On job Training Course in air motive engines maintenance Jordan Airmotives (Jalco.)
- Aircraft maintenance in Operations and Production department Jordan Aircraft Maintenance Limited (JorAmco).
LANGUAGES
Arabic Native
English Advanced
REFERENCES
- Avinash Kewelramani
Medical Technical Services | Robotics & AI in
Medicine | Minimally Invasive Therapies | Service
Marketing
avinash.kewalramani@medtronic.com
+971 525744120 - Ziad, Wakim,
Global Service Director France l Service & Repair
EMEA Strategy Lead for Neuroscience at Medtronic
ziad.wakim@medtronic.com
+33 673493416
- Ibrahim, Bitar,
Medical bussniess owner
ibitar@elite-biomedical.com
+971 553645606
Timeline
Field Service Engineer - Medical Imaging
Zahrawi Group
2024.01 - Current
Product Specialist - Medical Imaging Unit
Zahrawi Group
2023.01 - 2024.01
Project Manager & Area supervisor
Modern Pharmaceutical Co. (MPC)
2021.01 - 2021.06
Field Service Engineer
Al Amin Medical Supplies (AMICO)
2018.03 - 2020.12
Service & Application Engineer
Fakhoury Medical Supplies L.L.C
2016.01 - 2018.03
Sales and Service Engineer
Event Medical Supplies
2015.02 - 2015.12
Field Service Engineer
CISA middle east
2014.08 - 2014.12
Mechatronics Engineering -
The Hashemite University
2009.08 - 2014.07
High School & Intermediate School - undefined
Second King Abdullah School for Excellence
2003.01 - 2009.01