Microsoft Excel
Oula Osman
Medical Laboratory Sciences
Dubai
Summary
I am a qualified Sales Manager with 3 years of experience. Most recently as sales manager at B H W Real Estate. My area of expertise is building and leading a team of salespeople to help drive revenue. Also, to motivate my team to generate leads, build client relationships, set targets to hit or exceed revenue forecasts, and ultimately meet customer needs.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Sales Manager
B H W Real Estate
Dubai
04.2020 - 08.2023
- Developed and implemented effective strategies to reduce costs while maintaining sales performance.
- Created an environment of open communication between departments that improved collaboration among teams.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Managed over 50 customer calls per day which Increased sales by 10%.
Relationship Officer
AL GAZAL TRANSPORT AND CONTRACTING
Fujairah
11.2018 - 02.2020
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Delivered services to customer locations within specific timeframes.
Education
Pre-Master Business Degree - Managment Pre-Master Programme
INTO Manchester Institution
UK. Manchester 01.2018 - 06.2018
Bachelor of Science - Medical Laboratory Sciences
University of Sharjah
UAE. Sharjah 08.2011 - 06.2016
High School Diploma -
Um Al-Mo'amenin Girls' School Secondary Education
UAE. Fujairah 09.2010 - 06.2011
Skills
Excellent sales skills
Costumer relationship management (CRM)
Staff management
Costumer satisfaction
Verbal and written communication
B to B sales
Sales presentations
Advanced Salesforcecom user
Software
Microsoft word
Microsoft powerpoint
Timeline
Sales Manager
B H W Real Estate
04.2020 - 08.2023
Relationship Officer
AL GAZAL TRANSPORT AND CONTRACTING
11.2018 - 02.2020
Pre-Master Business Degree - Managment Pre-Master Programme
INTO Manchester Institution
01.2018 - 06.2018
Bachelor of Science - Medical Laboratory Sciences
University of Sharjah
08.2011 - 06.2016
High School Diploma -
Um Al-Mo'amenin Girls' School Secondary Education
09.2010 - 06.2011