Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
SalesAssociate
Ouni Moez

Ouni Moez

Call Center / Data Entry
Abu Dhabi (Al Nahyan),Abu Dhabi

Summary

Polite and professional Experienced : Call center, Data entry, Cashier with over nine years of experience in Trade and Service. Excellent reputation for resolving problems and improving customer satisfaction.

Skillful in building long-lasting, loyal customer relationships.

Overview

7
7
years of professional experience
15
15
years of post-secondary education
3
3
Languages

Work History

Call Center Operator

Department of Health (DOH)
Abu Dhabi , Abu Dhabi
2020.12 - 2022.02

Providing services and answers to people and solving their problems in the form of information and advice of interest to the laws established by the Abu Dhabi Health Department, especially the procedures followed and related to the Covid 19 pandemic.

Data Entry Operator

Emirates Coop
Dubai , Dubai
2018.05 - 2020.07

•Responsible for all Requests daily branches ( cooperative society ) from inside its general store in various quantities and qualities

1) Foods

2) Non Foods

3) frozen

4) Export & Import


*Other activities :

•Prepared LPO'S

•STV out

•STV in

•INVOICES

•GRV

•DELIVERY NOTES

•REPORTS

Answering Phones : customer service, answer the central phone between workers inside the various warehouses, ,supplier and delivery workers (unloading and loading goods) for commercial companies' to complete coordination between them to speed up the daily workflows.

Cashier

Emirates Coop
Dubai , Dubai
2014.07 - 2018.04

These employees perform duties such as :

* Scans items to ensure prices and quantities are correct,

* Collecting payments whether in cash or credit,

* Counting the money from the cash drawer,

* Greet customers when entering or leaving the store,

* Resolve customer complaints, guide them and provide relevant information,

* assists those who need help or advice on products, and handles returns and exchanges when necessary.

Education

Bachelor of Science - Science Natural “Biology & Geology”

University of Sciences Bizerte
Bizerte Tunisia
1999.10 - 2006.07

High School Diploma -

Lycee Ouled Haffouz 1
Ouled Haffouz Tunisia
1991.09 - 1999.06

Skills

    Teamwork Skills.

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Software

❖ Internet Browsing

❖ M.S Word

❖ M.s Excel

Interests

Long walks and sports

Documentaries

Photography (nature)

Reading (articles)

Music (trance, up lifting...)

Timeline

Call Center Operator

Department of Health (DOH)
2020.12 - 2022.02

Data Entry Operator

Emirates Coop
2018.05 - 2020.07

Cashier

Emirates Coop
2014.07 - 2018.04

Bachelor of Science - Science Natural “Biology & Geology”

University of Sciences Bizerte
1999.10 - 2006.07

High School Diploma -

Lycee Ouled Haffouz 1
1991.09 - 1999.06
Ouni MoezCall Center / Data Entry