Results-driven Business Analyst and TOS Automation Specialist with over 14 years of experience in delivering end-to-end implementations, interface integration, and operational optimization in terminal environments. Insightful in identifying business opportunities, analytical in development of automation models, strategic in the creation of commercial plans, and fierce in tactical execution to meet key performance metrics. Extensive experience in performing interface and gap analysis across various terminals and terminal systems like TOS,IoT,ECS,OCR, leading automation testing using Groovy DSL with BDD/TDD, and executing Live Equipment Testing (LET) and Go Live deployments.
Jeddah & Jebel Ali Projects | Automation, IoT, and OPS Integration
• Excellent conceptualization of Product Automation and proven ability to implement End to End automation successfully in global ports. Skilled in capturing Voice of Customer (VOC), uncovering critical needs, refining workflows, and addressing customer concerns.
• Coordinated and executed end-to-end testing: Terminal systems integration, live equipment testing, and TOS-ECS-IoT interface level validation for smooth system deployment.
• Delivered automation and system training to client teams; ensured successful change adoption by sharing best practices and facilitating knowledge transfer.
• Led Go Live implementations: AeRTGs in Jeddah and IoT-enabled Digital Twin systems in Jebel Ali, ensuring business continuity and zero downtime. Successfully managed release cycles and supported critical production deployments, including patch management and real-time issue resolution.
• Identified root causes of operational issues through data analysis and generated actionable reports to support business decisions and process improvements.
2019–2021: Automation Expert – Eurogate-APMT Auto SC Pilot Project,Germany
• Accomplished in TOS implementation, overseeing configuration, automation setup, system testing, and Live Equipment Testing (LET)
• Conducted gap analysis and detailed data reviews to identify process improvements during automation deployment.
• Maintained, debugged, and optimized automation programs to improve system performance, stability, and efficiency.
2018–2019: TOS /Automation Consultant – APMT Tangier Med,Morocco
• Conducted configuration testing, system tuning, and Live Equipment Testing (LET) to ensure Go Live readiness.
• Delivered Go Live and post-implementation support, addressing issues promptly and stabilizing operations.
Navis Support Analyst,Remote
• Worked onsite at customer site in Oakland, CA for 6 months, designing test cases/scripts using Groovy DSL Framework with BDD/TDD methods.
• Well-versed in terminal operations including Vessel, Rail, and Gate operations, as well as AGV/ASC scheduling and handheld device workflows. Performed root cause analysis, raised defects, and contributed to automation script development and optimization.
• Proficient in Navis products: N4, A4, Bridge, XPS, ECN4/ECN4Web, TEAMS (TLS), and Control systems.
• Modules worked in Navis Products: Business Intelligence - Operations Monitor,Rail (RMG) and RGC Schedulers, ASC/AGV Schedulers, Emulation with TEAMS and Control.
Experienced Software Tester with strong skills in test case design, defect tracking, and automation using BDD/TDD methodologies.
Proficient in functional, integration, and system testing across web and enterprise applications with tools like Groovy DSL and Jira
TOS Expertise: Navis N4 TOS, TEAMS (TLS), Control Systems, Zodiac TOS
Automation & Integration: TOS–IoT–ECS Integration, AGV/ASC/STS Scheduler Configuration, Interface Testing, Emulation, Digital Twin Implementation
Implementation & Support: End-to-End Project Delivery, Go Live Execution, Patch Deployment, Upgrade Coordination, Post-Go Live Support
Testing & QA: Functional/Integration/System Testing, Live Equipment Testing (LET), Test Case Design, Automation using Groovy DSL, BDD/TDD
Terminal Operations Knowledge: Vessel Planning & Ops, Yard/Rail/Gate Operations, Handheld Device Testing, Business Intelligence (Ops Monitor)
Professional Skills: Onsite Implementation, Cross-Team Coordination, Client Training, Troubleshooting, Process Optimization, Documentation