Padmanabhan Ramamoorthy
Fujairah,Fujairah
Summary
Dynamic Admin Support Coordinator with extensive experience at Nico International, specializing in logistics coordination and technical support. Proven ability to enhance document management systems and resolve complex computer issues. Strong communication skills and a solid background in computer hardware and networking ensure efficient operations and client satisfaction.
Overview
18
18
years of professional experience
Work History
Admin Support Coordinator
Middle East Manpower Services LLC
11.2021 - Current
- Worked as a Site Admin Support for Outage Activities held at FAPCO, from Nov -2021 to Feb - 2022
- Document Controller at M/S Tristar Transport LLC, SK-ADNOC Site from Feb 2022 to Feb 2023
- Admin Support Coordinator for Outage Activities held in Ibri Sohar and Salalah, Oman during the period of Dec-2023, Oct-Nov-Dec 2024 and Jan 2025
Admin Support
Nico International
10.2014 - 03.2020
- Site Administrator for all Outage Activities held at FAPCO, TAPCO, sites from Oct 2014 to Mar 2020
- Site Admin support for TAPCO - Taweelah Power Plant for Outage activities from Oct 2019 to Jan 2020
- Site Technical Support for Computer Issues
- Installation and Maintenance of Computer Hardware such as Printers, Scanners, and related software on site
- Troubleshooting and solving of Computer and Networking issues on site
- Carried out day to day duties accurately and efficiently
- Logistics Coordinator for all transport activities both incoming and outgoing
- Taking care of Emergency site requirements such as consumables and other related activities
- Maintained confidentiality of clients' information, ensuring proper input data
- Collecting, Verifying and entering timesheets from sites
Office clerk / Document Controller
Nico International
10.2012 - 10.2014
- Worked as a Site Coordinator at Dubai Supply Authority (DUSUP) at their Margham Plant Facility
- Managed incoming correspondence and information such as Project Files Drawings and distributing as directed
- Maintained a high-functioning document management system for easily identifiable and retrievable
Technical Support Executive
AirComplus INC - Bitrays Info services
03.2010 - 10.2012
- Analyzed escalated issues and promptly identified solutions
- Drove continuous improvement to service desk effectiveness, reducing the number of open incidents
- Facilitated high-quality service desk operations, applying best practice methods
- Processed support requests received over for technical assistance on wide range of issues related to Software and Computer and Communication Hardware
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes
- Assisted online users via live chat, web conference and phone to resolve issues related to Connectivity access
- Advised customers and users regarding required maintenance practices of diverse software systems for OEM warranty requirements and industry best practices
Computer Service Engineer
HCL Infosystems
01.2007 - 02.2010
- Experience in Computer Hardware and Networking such as assembling, Installation, Configuration, and Maintenance of Servers, Printers, and Networking products
- Offered timely technical support for staff, enabling a highly-productive team
- Carried out thorough cleaning and maintenance for computer systems for high-performing company equipment
- Performed varied fault finding and troubleshooting tasks, minimizing delays to overall company productivity
Education
Master of Arts - Economics
Tamil Nadu Open University
TrichyDiploma - Diploma in Computer Hardware And Networking Techno
RACAL Information Technology
TrichySkills
- Computer Hardware and Networking Technician
- Logistics Support Coordinator
- Technical Support for Computer Issues
- Superior communication skills
- Microsoft Word
- Microsoft Outlook
- Documentation management
Languages
Tamil, English, Malayalam, Hindi
Native language
Tamil
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Malayalam
Intermediate (B1)
Hindi
Intermediate (B1)
Timeline
Admin Support Coordinator
Middle East Manpower Services LLC
11.2021 - Current
Admin Support
Nico International
10.2014 - 03.2020
Office clerk / Document Controller
Nico International
10.2012 - 10.2014
Technical Support Executive
AirComplus INC - Bitrays Info services
03.2010 - 10.2012
Computer Service Engineer
HCL Infosystems
01.2007 - 02.2010
Master of Arts - Economics
Tamil Nadu Open University
Diploma - Diploma in Computer Hardware And Networking Techno
RACAL Information Technology
Electronics
Interested in building simple electronic projects for home use.
Reading
Interested in reading about machineries , electronics and science
Contact - Personal Information
Padmanabhan Ramamoorthy, 708, Emirates Islamic Building, Fujairah, Fujairah, United Arab Emirates, +971 528758487, padmanabhanrg@gmail.com
Electronics
Interested in building simple electronic projects for home use.
Reading
Interested in reading about machineries , electronics and science
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