PASANG TAMANG
Abu Dhabi
Summary
Experienced Senior Sales Associate in Babyshop at Landmark Group, (Centrepoint). Skilled in customer service, product knowledge, and cash handling. Proficient in handling customer complaints and providing exceptional customer experience across various product categories.
Overview
16
16
years of professional experience
Work History
Primary School Teacher
St. Joseph High School, Balaju, Nepal
05.2009 - 03.2010
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Attended monthly sales meetings and quarterly sales trainings.
Senior Sales Associate
Babyshop (Landmark Group, Abu Dhabi, UAE)
01.2015 - Current
Store Assistance
Babyshop (Landmark Group, Abu Dhabi, UAE)
01.2011 - 01.2015
Education
High school graduate - Management & Business
Navodit College
Kathmandu01.2009
High school - General Studies
Nepal Don Bosco School
Lalitpur01.2006
Skills
- Good customer service
- Team work & leadership
- Teaching ability
- Flexibility & adaptability
- Management skills
- Computer skills
- Communication
- Sales development
- Client relationship management
- Relationship selling
- Negotiation expertise
- Sales presentations
- Strategic planning
- Team development
- Competitive analysis
- Sales coaching
- Product or service expertise
- Sales strategy
- Sales team leadership
- Product promotions
- Employee guidance
- Upselling strategies
- Goals and performance
- Upselling expertise
- SOP adherence
- Customer service
- Product knowledge
- KPI tracking
- Performance metrics
- Customer needs assessments
Languages
English (Fluent)
Hindi (Fluent)
Arabic (Basic)
Nepali (Native)
Key responsibilities
- 1. Managing key client relationships.
- 2. Mentoring junior sales staff.
- 3. Setting sales targets, developing sales strategies.
- 4. Contributing to overall business growth.
- 5. Analyze market trends, collaborate with other departments.
- 6. Play a crucial role in achieving revenue goals.
- 7. Maintain back store stock availability & control damage, shrinkage
Personal details
- Gender: Male
- Marital Status: Single
- Date of Birth: 1989-11-30
- Passport No.: 12257296
- Date of Expiry: 2031-06-14
- Visa Status: Residence (UAE)
- Visa expiry: 2025-07-27
Timeline
Senior Sales Associate
Babyshop (Landmark Group, Abu Dhabi, UAE)
01.2015 - Current
Store Assistance
Babyshop (Landmark Group, Abu Dhabi, UAE)
01.2011 - 01.2015
Primary School Teacher
St. Joseph High School, Balaju, Nepal
05.2009 - 03.2010
High school graduate - Management & Business
Navodit College
High school - General Studies
Nepal Don Bosco School
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