Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

PATHUM SILVA

DUBAI

Summary

Energetic Room Attendant with strong skills in maintaining cleanliness and guest satisfaction. Proven ability to ensure rooms are spotless and presentable, enhancing guest experience. Strong attention to detail and knack for creating welcoming environment. Committed to upholding high standards and improving guest satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Hotel Room Attendant

NH COLLECTION DUBAI PALM JUMEIRAH
2025.10 - Current
  • Assisted in training new staff members, sharing best practices and industry knowledge.
  • Maintained excellent communication with front desk staff, reporting completed rooms for timely guest checkins.
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.

Housekeeping Room Attendant

Waldorf Astoria Palm Jumeirah
2021.02 - 2025.09
  • Organized room service delivery with 95% timeliness
  • Assisted with VIP suite maintenance, increasing retention
  • Trained 5 team members, improving service quality by 15%
  • Inspecting the clean rooms
  • Helping supervisor on busy situation

Housekeeping Room Attendant

Fairmount Residence, Strive Facilities Management
2020.03 - 2021.02
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Deep cleaning project
  • Floor scrubbing at public area

Housekeeping Trainee

Amal Villa Resort and Spa
2020.09 - 2020.11

Education

MLC And Hospitality Management - Hospitality and Tourism

Winstone Hotel School
Nugegoda , Sri Lanka
2019-01

High School Diploma - General Studies

Waldorf Astoria Palm Jumeirah
Dubai , UAE
2023-05

Skills

  • Room cleanliness management
  • Guest feedback on online platform
  • Guest satisfaction enhancement
  • Inventory tracking
  • Effective time management
  • Team collaboration and training
  • Attention to detail
  • Observing the details and act with plus one service
  • Service quality improvement

Certification

  • Champion of the towel art competition
  • Department star of the month - November 2022.
  • Department Star of the Month - May 2023.
  • Nominee as Best Employee of the Month 2 times - housekeeping department.
  • Sincerely elegant service star of the year 2022

Languages

ENGLISH
Advanced (C1)
Hindi
Upper intermediate (B2)

Timeline

Hotel Room Attendant

NH COLLECTION DUBAI PALM JUMEIRAH
2025.10 - Current

Housekeeping Room Attendant

Waldorf Astoria Palm Jumeirah
2021.02 - 2025.09

Housekeeping Trainee

Amal Villa Resort and Spa
2020.09 - 2020.11

Housekeeping Room Attendant

Fairmount Residence, Strive Facilities Management
2020.03 - 2021.02

MLC And Hospitality Management - Hospitality and Tourism

Winstone Hotel School

High School Diploma - General Studies

Waldorf Astoria Palm Jumeirah
PATHUM SILVA