Patience Batenga
Dubai
Summary
Highly motivated and passionate individual with over two years of experience in customer service seeking employment as a guest service agent with a renowned company. Exceptional communication skills and commitment to providing high quality services ensuring memorable guest satisfaction. I am a fast learner always willing to take on new responsibilities. I am confident that my skills and abilities will enable me to offer excellence.
Overview
7
7
years of professional experience
Work History
Home Teacher
Freelance
12.2022 - 12.2024
- Promotes language development skills through story telling.
- Play games, works on puzzles and reads books to child.
- Supports the child in Play activities, meals and snack, hygiene and socialization.
- Interacts with child at age-appropriate level.
- Teaches child everyday skills and language.
Waitress Assistant
Al Merkaaz Restaurant
11.2022 - 11.2022
- Provided excellent customer services.
- Greeted customers and provided menus.
- Answered questions about the menu.
- Offered condiments.
- Decorated tables.
- Ensured cleanliness of the area.
Hostess
DHK Banquet & Resort
12.2017 - 12.2019
- Provided excellent customer services to customers.
- Welcomed and greeted guests.
- Assisted guests with seating arrangements.
- Offered menus.
- Arranged table setting.
Education
Outstanding Customer Service
Alison
2024
Grade III Teachers' Certificate - Education
Shimoni Core Primary Teachers' College
2019
ICT Certificate - ICT
Shimoni Core PTC
2019
Peace Corps Studies - Peace Corps
Shimoni Core PTC
2018
Skills
- Excellent Customer Service Skills
- Strong organizational skills
- Friendliness
- Teamwork
- Positive attitude
- Active listening
- Multitasking in a fast paced environment
- Diligent
- Proactive
- Empathy
- Flexible and adaptive
- Fast learner
Timeline
Home Teacher
Freelance
12.2022 - 12.2024
Waitress Assistant
Al Merkaaz Restaurant
11.2022 - 11.2022
Hostess
DHK Banquet & Resort
12.2017 - 12.2019
Grade III Teachers' Certificate - Education
Shimoni Core Primary Teachers' College
ICT Certificate - ICT
Shimoni Core PTC
Peace Corps Studies - Peace Corps
Shimoni Core PTC
Outstanding Customer Service
Alison
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