PATIENCE BATENGA
Dubai
Summary
Friendly and dedicated Guest Service Associate with strong experience in customer service and childcare. Skilled in creating welcoming environments, managing guest needs, and providing personalized assistance. Proven ability to communicate effectively with both adults and children, ensuring positive experiences for families. Adaptable, patient, and organized, with a genuine passion for delivering high-quality service in dynamic settings.
Overview
8
8
years of professional experience
Work History
Home Teacher
Freelance
12.2022 - 12.2024
- Promotes language development skills through story telling.
- Plays games, works on puzzles and reads books to child.
- Supports child in play activities, meals and snack, hygiene and socialization.
- Interacts with child at age-appropriate level.
Teacher
Sir Apollo Kaggwa Primary School
02.2019 - 02.2020
- Developed engaging lesson plans.
- Plan and implement educational activities.
- Managing classroom behavior and promoting a positive learning environment.
- Acting as a role model.
- Emotional development.
Customer Service Cum Hostess
DHK Banquet & Resort
01.2017 - 12.2017
- Provided excellent customer services.
- Greeted guests upon arrival
- Assisted guests with seating arrangements.
- Offered menus.
- Addressed guest inquiries and concerns promptly.
Education
Applied Behavior Analysis
I-Connect Global Education
Dubai, UAE01-2025
Teaching Assistant
I-Connect Global Education
Dubai, UAE01-2025
SEND
I-Connect Global E Ducation
Dubai,UAE01-2025
Outstanding Customer Service
Alison On Line Classes
01-2024
Grade III Teachers' Certificate - Education
Shimoni Core Primary Teachers' College
2019
ICT Certificate -
Shimoni Core Teachers' College
2019
Peace Corp Studies -
Shimoni Core PTC
2018
Skills
- Excellent interpersonal skills
- Customer service
- Patience and composure
- Positive attitude
- Flexible and adaptive
- Diligent
- Teamwork
- Cheerful
- Empathy
Timeline
Home Teacher
Freelance
12.2022 - 12.2024
Teacher
Sir Apollo Kaggwa Primary School
02.2019 - 02.2020
Customer Service Cum Hostess
DHK Banquet & Resort
01.2017 - 12.2017
Outstanding Customer Service
Alison On Line Classes
Grade III Teachers' Certificate - Education
Shimoni Core Primary Teachers' College
ICT Certificate -
Shimoni Core Teachers' College
Peace Corp Studies -
Shimoni Core PTC
Applied Behavior Analysis
I-Connect Global Education
Teaching Assistant
I-Connect Global Education
SEND
I-Connect Global E Ducation
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