PAVITHRA PALANIVEL
Dubai,UAE
Summary
Dynamic and results-oriented banking sales professional with a proven track record of exceeding targets and fostering strong client relationships. Adept at identifying client needs and offering tailored financial solutions to maximize their satisfaction and financial well-being. Possessing excellent communication skills and a deep understanding of banking products and services, I am committed to driving revenue growth while ensuring exceptional customer service. With a strategic mindset and a passion for delivering results, I am poised to contribute effectively to your banking team.
Overview
4
4
years of professional experience
Work history
Sales officer -Credit Cards
M&M MARKETING
Dubai, UAE
2022.10 - Current
- Actively promote and sell credit card products and services to potential customers through various channels including cold calling, networking events, and referrals.
- Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions.
- Conduct thorough financial assessments to determine the most suitable credit card options for customers based on their financial situation and goals.
- Educate customers on the features, benefits, and terms of different credit card products, ensuring transparency and compliance with regulatory requirements.
- Utilize effective sales techniques to overcome objections and close sales, while maintaining a high level of integrity and professionalism
- Meet and exceed monthly sales targets and performance metrics, while consistently providing exceptional customer service and support.
- Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM systems and other tools.
- Performed sales visits to take strategic action on new business leads.
- Reviewed and improved sales performance to routinely meet or exceed targets.
- Built long-term relationships with customers and generated referrals from existing clients.
Branch Banking Relationship Officer
Axis Bank
Chennai, INDIA
2019.09 - 2022.09
- Present responsible for supervising the day to day running and operations of the bank
- Risk Management and Evaluation
- Supervised the Daily Operations of approximately 30 Associates
- Worked as a Banking professional including computer-related and non-related duties
- In several areas of Banking
- Responsible for servicing treasury sales offices via inbound and outbound calls
- Responsible for incoming for outgoing wires for commercial clients
- As a Banker would constantly be working to find solutions to customer problems
- Proactively identified cross-selling and upselling opportunities to promote additional banking products and services
- Supported corporate objectives, Achieved balance sheet growth through quality lead generation, business development, sales effort, and relationship
- Monitored financial markets to recommend suitable client products.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
Education
Master of Science - Information Technology
DG VAISHNAV
2019
Bachelor of Computer Application - undefined
INDIRA GANDHI
2017
Skills
- Cold calling
- Communication
- Teamwork
- Creativity
- Problem-solving
- Leadership
Languages
English
Fluent
Tamil
Native
Malayalam
Fluent
Hindi
Intermediate
Timeline
Sales officer -Credit Cards
M&M MARKETING
2022.10 - Current
Branch Banking Relationship Officer
Axis Bank
2019.09 - 2022.09
Master of Science - Information Technology
DG VAISHNAV
Bachelor of Computer Application - undefined
INDIRA GANDHI