Summary
Overview
Work History
Education
Skills
Languages
Personal Information
References
Hobbies and Interests
Custom Section
Timeline
Generic

PETER MURIMI NGURE

Summary

IT professional with over 10 years of experience in supporting hardware and software solutions. Skilled in
maintaining IT systems and providing technical support for audio-visual equipment. Committed to improving
processes and ensuring optimal performance across all systems.

Overview

16
16
years of professional experience

Work History

Cluster IT Executive

Novotel and Adagio Al Barsha Dubai
06.2024 - Current
  • Provided technical support to departments for hardware, software, and network-related issues.
  • Assisted guests with IT-related requests, ensuring a seamless experience during their stay.
  • Install and terminate new data points from the IDF and MDF sources to new locations within the property, using cable crimping tools.
  • Test and troubleshoot connectivity issues using a multimeter, cable tester, and software such as command prompt, ping, or telnet.
  • Configure, install, and maintain IT systems.
  • Configure, install, and maintain laptops and workstations.
  • Ensure that data security is enabled, such as two-factor authentication systems.
  • Maintained and optimised IT systems, ensuring data security and efficient performance.
  • Collaborated with vendors to resolve technical issues, and improve IT processes.
  • Ensure passwords are not breached.
  • Ensure confidential information is not moved from one workstation to another.
  • Report any anomalous behaviour, such as data theft or identity mismatch.
  • Suggest workflow improvements in IT processes.
  • Train colleagues on digital security policy of the organisation, and ensure that all employees are aware of the policy and the repercussions of not following it.

Senior AV Technician

Legoland Dubai
09.2023 - 03.2024
  • Responsible for all Audio-Visual-Lighting related to; events, stage shows, street performances and special events/requests.
  • Responsible for installation work, operational work, maintenance and repair of all audio-visual equipment and related electronic equipment.
  • Completes monthly maintenance checks on all AV equipment and liaises with in-house maintenance team and/or 3 rd. party as required for any repairs needed.
  • Prepares routine work reports, checklists, risk assessments.
  • Inventory and ordering of equipment in preparation for events.
  • Perform technical support when required at venue area to ensure standard upkeep of show.

IT / AV Support

Fairmont Bab Al Bahr
01.2020 - 09.2023
  • Set up, install and configure Hardware devices in the hotel: Computers, Servers, Routers, Switches, printers, Cables, PABX, Monitors POS Devices, and all relevant interfaces and components.
  • Attend to guests’ requests for all IT related issues, Internet and A/V set up in guest rooms and banquet meeting rooms.
  • Resolve software issues by escalation of issues to software suppliers.
  • Ensure IT policies and guidelines are being applied in the hotel.
  • Train users on new software being introduced.
  • Ensure equipment is installed according to designated layout.
  • Replacement or upgrade of Property Management System (PMS) and Symphony (POS).
  • Troubleshoot, Maintenance, repair and administration of Network switches & Routers, IP phones, Printers, IPTV and Wi- Fi system.
  • Maintain licenses and upgrade schedules.
  • Act as a link between end users and cooperate IT unit.
  • Send in equipment for repairs as needed.
  • Setup and operate A/V equipment.
  • Ensure all AV software and equipment are in good working condition …. Speakers, Microphones, Amplifiers, processors, Projectors, interfaces, AMX, Barco, Crestron.
  • Ensure equipment are clean and stored in an orderly manner.

Audio Visual Technician /salesman

Credible Sounds
08.2012 - 12.2016
  • Set up all audio and visual equipment for large scheduled concerts and events.
  • Assemble truss, rigging and stage structures.
  • Testing the sound and the microphones.
  • Performed system troubleshooting repair and adjustments.
  • Setup lighting shows with multiple lasers and video screens.
  • Worked with bands, performers to achieve desired results.
  • Install sound equipment on client premises.
  • Conducting training to operators.
  • Commissioning and handing over after installation.

Audio Visual Technician

Kemonics (USAID)
01.2010 - 05.2012
  • Performed the installation, operation, troubleshooting, and repair of all audio/visual equipment in the campus.
  • Trained and helped lectures and student on how to use audio/visual equipment in halls and during video conference lessons.
  • Setup all audio-visual equipment during live events such as graduation and university sports day.
  • Performed technical maintenance, cleaning and storage of the equipment while observing ultimate safety.

Education

CompTIA A+ -

Online
12.2021

Certificate - Audio Engineering

SAE Institute Dubai
11.2018

CompTIA Network + -

Online
08.2025

CCNA IT Course -

NLP-tech Institute Dubai
Dubai
01.2020

Diploma - Electronics Engineering

Kenya Institute of Mass Communication
01.2008

Skills

  • Network troubleshooting
  • Data security management
  • Hardware installation
  • Software configuration
  • Technical support
  • User training
  • IT infrastructure setup
  • Systems maintenance

Languages

English
Kiswahili

Personal Information

  • Gender: Male
  • Nationality: Kenyan

References

Upon request

Hobbies and Interests

  • Reading
  • Volunteering
  • Playing darts
  • Listening to music

Custom Section

To start a consultancy firm offering solutions in media and information Technology.

Timeline

Cluster IT Executive

Novotel and Adagio Al Barsha Dubai
06.2024 - Current

Senior AV Technician

Legoland Dubai
09.2023 - 03.2024

IT / AV Support

Fairmont Bab Al Bahr
01.2020 - 09.2023

Audio Visual Technician /salesman

Credible Sounds
08.2012 - 12.2016

Audio Visual Technician

Kemonics (USAID)
01.2010 - 05.2012

CompTIA A+ -

Online

Certificate - Audio Engineering

SAE Institute Dubai

CompTIA Network + -

Online

CCNA IT Course -

NLP-tech Institute Dubai

Diploma - Electronics Engineering

Kenya Institute of Mass Communication
PETER MURIMI NGURE