PETER MURIMI NGURE
Summary
IT professional with over 10 years of experience in supporting hardware and software solutions. Skilled in
maintaining IT systems and providing technical support for audio-visual equipment. Committed to improving
processes and ensuring optimal performance across all systems.
Overview
16
16
years of professional experience
Work History
Cluster IT Executive
Novotel and Adagio Al Barsha Dubai
06.2024 - Current
- Provided technical support to departments for hardware, software, and network-related issues.
- Assisted guests with IT-related requests, ensuring a seamless experience during their stay.
- Install and terminate new data points from the IDF and MDF sources to new locations within the property, using cable crimping tools.
- Test and troubleshoot connectivity issues using a multimeter, cable tester, and software such as command prompt, ping, or telnet.
- Configure, install, and maintain IT systems.
- Configure, install, and maintain laptops and workstations.
- Ensure that data security is enabled, such as two-factor authentication systems.
- Maintained and optimised IT systems, ensuring data security and efficient performance.
- Collaborated with vendors to resolve technical issues, and improve IT processes.
- Ensure passwords are not breached.
- Ensure confidential information is not moved from one workstation to another.
- Report any anomalous behaviour, such as data theft or identity mismatch.
- Suggest workflow improvements in IT processes.
- Train colleagues on digital security policy of the organisation, and ensure that all employees are aware of the policy and the repercussions of not following it.
Senior AV Technician
Legoland Dubai
09.2023 - 03.2024
- Responsible for all Audio-Visual-Lighting related to; events, stage shows, street performances and special events/requests.
- Responsible for installation work, operational work, maintenance and repair of all audio-visual equipment and related electronic equipment.
- Completes monthly maintenance checks on all AV equipment and liaises with in-house maintenance team and/or 3 rd. party as required for any repairs needed.
- Prepares routine work reports, checklists, risk assessments.
- Inventory and ordering of equipment in preparation for events.
- Perform technical support when required at venue area to ensure standard upkeep of show.
IT / AV Support
Fairmont Bab Al Bahr
01.2020 - 09.2023
- Set up, install and configure Hardware devices in the hotel: Computers, Servers, Routers, Switches, printers, Cables, PABX, Monitors POS Devices, and all relevant interfaces and components.
- Attend to guests’ requests for all IT related issues, Internet and A/V set up in guest rooms and banquet meeting rooms.
- Resolve software issues by escalation of issues to software suppliers.
- Ensure IT policies and guidelines are being applied in the hotel.
- Train users on new software being introduced.
- Ensure equipment is installed according to designated layout.
- Replacement or upgrade of Property Management System (PMS) and Symphony (POS).
- Troubleshoot, Maintenance, repair and administration of Network switches & Routers, IP phones, Printers, IPTV and Wi- Fi system.
- Maintain licenses and upgrade schedules.
- Act as a link between end users and cooperate IT unit.
- Send in equipment for repairs as needed.
- Setup and operate A/V equipment.
- Ensure all AV software and equipment are in good working condition …. Speakers, Microphones, Amplifiers, processors, Projectors, interfaces, AMX, Barco, Crestron.
- Ensure equipment are clean and stored in an orderly manner.
Audio Visual Technician /salesman
Credible Sounds
08.2012 - 12.2016
- Set up all audio and visual equipment for large scheduled concerts and events.
- Assemble truss, rigging and stage structures.
- Testing the sound and the microphones.
- Performed system troubleshooting repair and adjustments.
- Setup lighting shows with multiple lasers and video screens.
- Worked with bands, performers to achieve desired results.
- Install sound equipment on client premises.
- Conducting training to operators.
- Commissioning and handing over after installation.
Audio Visual Technician
Kemonics (USAID)
01.2010 - 05.2012
- Performed the installation, operation, troubleshooting, and repair of all audio/visual equipment in the campus.
- Trained and helped lectures and student on how to use audio/visual equipment in halls and during video conference lessons.
- Setup all audio-visual equipment during live events such as graduation and university sports day.
- Performed technical maintenance, cleaning and storage of the equipment while observing ultimate safety.
Education
CompTIA A+ -
Online
12.2021
Certificate - Audio Engineering
SAE Institute Dubai
11.2018
CompTIA Network + -
Online
08.2025
CCNA IT Course -
NLP-tech Institute Dubai
Dubai01.2020
Diploma - Electronics Engineering
Kenya Institute of Mass Communication
01.2008
Skills
- Network troubleshooting
- Data security management
- Hardware installation
- Software configuration
- Technical support
- User training
- IT infrastructure setup
- Systems maintenance
Languages
English
Kiswahili
Personal Information
- Gender: Male
- Nationality: Kenyan
References
Upon request
Hobbies and Interests
- Reading
- Volunteering
- Playing darts
- Listening to music
Custom Section
To start a consultancy firm offering solutions in media and information Technology.
Timeline
Cluster IT Executive
Novotel and Adagio Al Barsha Dubai
06.2024 - Current
Senior AV Technician
Legoland Dubai
09.2023 - 03.2024
IT / AV Support
Fairmont Bab Al Bahr
01.2020 - 09.2023
Audio Visual Technician /salesman
Credible Sounds
08.2012 - 12.2016
Audio Visual Technician
Kemonics (USAID)
01.2010 - 05.2012
CompTIA A+ -
Online
Certificate - Audio Engineering
SAE Institute Dubai
CompTIA Network + -
Online
CCNA IT Course -
NLP-tech Institute Dubai
Diploma - Electronics Engineering
Kenya Institute of Mass Communication