Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Philip Assfoura

Abu Dhabi

Summary

Professional with experience in visa processing and strong ability to achieve results. Skilled in documentation review, compliance, and customer service. Known for collaborative teamwork and adaptability, ensuring reliable support in dynamic environments. Efficient in problem-solving and communication, always focused on delivering thorough and accurate outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Visa Processing Specialist

Etihad Airways
Abu Dhabi, United Arab Emirates
04.2016 - Current
  • Liaised effectively with immigration and security department on behalf of clients to expedite visa approval processes.
  • Conducted regular audits of visa application files, ensuring compliance with strict immigration regulations, and maintaining the highest quality standards.
  • Coordinated closely with other departments involved in the visa application process for seamless service delivery.
  • Reduced processing time for visa applications through diligent review and attention to detail.
  • Facilitated client communication throughout the entire application process, providing regular status updates and managing expectations.
  • Ensured accurate data entry into the visa processing system to minimize errors and delays.
  • Managed approximately over 100 incoming calls eternal and external, over 50 emails per day from customers.'

Accountant

Qatreeb Plastics
05.2014 - 09.2015
  • Worked as an Accountant for a plastics company responsible for all of the business accounts
  • Maintained the balance sheet, income statement etc
  • Supervised and monitored orders and deliveries ensuring that everything is correct
  • Invoice preparation

Owner/Manager/Accountant

Station Restaurant
09.2012 - 04.2014
  • Opened a restaurant alongside studies
  • Responsibility for the overall management of the restaurant as well as managing the accounts
  • Stock ordering
  • Menu creation
  • Daily running of the restaurant
  • Bookkeeping for the restaurant

Education

BS - Business & Economics

Tishreen University
SYRIA
01.2010

Skills

  • Communication
  • Quick learner
  • Adaptability
  • Problem solving
  • Strong analytical skills
  • Teamwork and collaboration

Certification

British Council Certificate in English - Intermediate

Languages

Arabic (mother tongue)
Bilingual or Proficient (C2)
English (intermediate)
Upper intermediate (B2)

Personal Information

  • Date of Birth: 12/01/92
  • Nationality: Syrian
  • Marital Status: Single

Timeline

Visa Processing Specialist

Etihad Airways
04.2016 - Current

Accountant

Qatreeb Plastics
05.2014 - 09.2015

Owner/Manager/Accountant

Station Restaurant
09.2012 - 04.2014

BS - Business & Economics

Tishreen University

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Philip Assfoura