Prabhakaran Rajamohan Kumar
Dubai ,UAE
Summary
Dynamic sales professional with a decade of experience in elevator service, Modernisation Sales and new equipment sales. Proficient in cultivating client relationships and recognizing market opportunities to deliver effective solutions. Committed to leveraging technical knowledge and sales skills to achieve organizational growth and customer loyalty.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Engineer - Service Sales & FB Recovery
Mitsubishi Electric Middle East Africa CIS CoL.L.C
Dubai , UAE
2023.05 - 2026.03
- Develop strong relationship with clients.
- Responsible in getting new maintenance contracts and secure existing contracts.
- Review and document soon- to -be expired contracts for renewal process.
- Prepare quotations according to customer’s enquiry for maintenance.
- To work with a team of service engineers and technicians to manage service sales fulfilment.
- Maintaining a strong sales pipeline for contract recovery and achieving assigned service sales targets
- Expanding the service portfolio by acquiring new maintenance contracts and increasing market share.
- Actively engaging with building owners, facility managers, and property management companies to secure new service agreements
- Maintaining a strong sales pipeline for contract recovery and achieving assigned service sales targets.
Engineer – Service Sales
Bhawan Engineering Company
Muscat
2022.05 - 2023.04
- Managed service sales operations including Annual Maintenance Contracts (AMC), repair works, and modernization (MOD) solutions across Muscat region.
- Developed a strong sales pipeline by tracking leads, tenders, and contract renewal opportunities.
- To work with a team of service engineers and technicians to manage service sales fulfilment.
- Monitored market trends, competitor activities, and pricing strategies to stay competitive in the region
- Followed up on outstanding payments and ensured timely collection in coordination with finance teams.
- Identified opportunities for value-added services, upgrades, and safety improvements in existing installations.
- Maintained strong customer relationships to ensure contract retention, repeat business, and high customer satisfaction.
Senior Engineer – Modernization & New Sales
Schindler Elevator India Ltd
Chennai
2019.07 - 2022.04
- Managed end-to-end elevator new sales process from lead generation to order booking and project handover.
- Identified business opportunities by approaching builders, developers, architects, consultants, and contractors.
- Prepared and submitted technical proposals, cost estimates, and commercial quotations as per project requirements.
- Handled price negotiations and contract finalization with clients to close sales deals.
- Coordinated with engineering, design, and factory teams for layout drawings, specifications, and approvals.
- Ensured timely order booking, project kickoff, and smooth handover to installation teams.
- Built and maintained strong relationships with key stakeholders to generate repeat business and referrals.
- Monitored market trends, competitor pricing, and industry developments to stay competitive.
- Followed up on payments, documentation, and approvals to ensure smooth project execution.
Engineer – Modernisation and Service Sales
TKE Elevator Ltd
Chennai, India
2017.10 - 2019.06
- Responsible for revenue generation by proposing and procuring elevator replacements and modernization solutions.
- Developed and maintained strong relationships with clients to secure new maintenance contracts and renew existing ones.
- Reviewed and documented contracts nearing expiry to initiate timely renewal processes.
- Prepared accurate quotations for maintenance, spare parts, repairs, and modernization projects based on customer enquiries.
- Collaborated with service engineers and technicians to ensure smooth execution of service sales and project fulfillment.
- Managed assigned sales territory and consistently achieved or exceeded sales targets and budgets.
- Collected market intelligence and leads to identify potential customers and new business opportunities.
- Actively participated in government e-tenders, including preparation, monitoring, cost estimation, submission, follow-ups, and negotiations.
- Approached residential and commercial establishments for replacement or partial modernization projects.
- Audited existing equipment to understand customer requirements, assess component retention, and determine financial viability.
- Assisted installation teams during project execution and ensured successful project completion.
- Managed end-to-end sales processes: quotations, product presentations, pre- and post-tender meetings, order finalization, and follow-ups.
Officer
EXIDE INDUESTRIES LTD. (HOSUR)
Hosur , India
2016.06 - 2017.09
- Verified and monitored each production process at initial stages to ensure accuracy and compliance.
- Conducted testing and evaluation of automotive batteries to maintain quality standards.
- Performed verification and validation of process changes to ensure smooth implementation.
- Identified and pursued new business opportunities with both existing and potential customers.
- Planned and coordinated daily production engineering activities to achieve high-quality output.
- Developed best practices to improve production capacity, efficiency, reliability, and product quality.
- Analyzed current production activities and recommended process improvements.
- Created detailed operating instructions and equipment specifications for production tasks.
Regional Sales Executive
GRAANDPRIX ELEVATORS INDIA PRIVATE LIMITED
Chennai, India
2015.12 - 2016.06
- Generate leads and develop business opportunities for home elevator sales across residential projects.
- Provide technical consultation on hydraulic and pneumatic elevator options, explaining features, benefits, and ROI to clients.
- Prepare and present accurate quotations, proposals, and customized solutions based on client requirements.
- Conduct site visits to assess feasibility, space, and structural requirements for elevator installation.
- Manage end-to-end sales process: client meetings, product demonstrations, pre- and post-sales follow-ups, and order finalization.
- Collaborate with installation and service teams to ensure smooth project execution and timely delivery.
- Build and maintain strong relationships with architects, interior designers, and homeowners to generate repeat and referral business.
Education
Bachelors of Engineering - Electrical & Electronics Engineering
Anna University
India 2009.01 - 2012.01
Diploma - Electronics & Communication
Pallavan Polytechnic
India 2005.01 - 2008.01
Skills
- Marketing Strategy
- Product Marketing
- Critical Thinking
- Market Research
- Price Management
- Project Planning
- Negotiation
- Cost Reduction
- Demand Planning
- Resource Allocation
PERSONAL DETAILS
Tamil
Advanced
English
Advanced
Hindi(Basic)
Elementary
Affiliations
- Playing Fencing and Coaching
EXPERIENCE SYNOPSIS
- Results-oriented sales professional with extensive experience in the elevator industry, specializing in service sales, modernization sales, and new equipment sales.
- Service Sales: Building long-term client relationships and offering tailored maintenance solutions to ensure operational efficiency, safety, and customer satisfaction.
- Modernization Sales: Identifying and implementing system upgrades to enhance elevator performance, energy efficiency, and compliance with evolving standards, resulting in increased customer value.
- New Equipment Sales: Delivering customized elevator solutions by understanding client needs, presenting innovative technologies, and collaborating with cross-functional teams for seamless installations.
- Proven ability to meet and exceed sales targets, manage complex negotiations, and provide exceptional customer service. Strong technical understanding of elevator systems combined with market insights to drive revenue growth and customer retention.
RESPONSIBILITIES
- Developed and executed sales strategies to promote elevator maintenance contracts and service solutions.
- Conducted site assessments to identify maintenance needs and provide tailored recommendations.
- Prepared and presented service proposals, negotiating contracts to achieve revenue targets.
- Maintained long-term relationships with clients, ensuring high levels of satisfaction and contract renewals.
- Coordinated with the service team to address customer concerns and deliver prompt technical support.
- Analyzed existing elevator systems to identify opportunities for upgrades and modernization projects.
- Provided clients with detailed technical and financial proposals for system improvements.
- Collaborated with technical teams to design solutions that improved performance, energy efficiency, and compliance with regulations.
- Managed the sales process, including client presentations, cost estimation, and contract negotiations.
- Ensured seamless project execution by liaising between clients, design teams, and installation crews.
- Worked with developers, architects, and consultants to design and sell customized elevator solutions.
- Conducted market research to identify new business opportunities and emerging technologies.
- Prepared competitive bids, quotations, and tenders for new installations and Finalized sales orders and maintained rapport with key stakeholders and Enhanced customer retention through strategic initiatives.
- Coordinated with internal teams to ensure timely delivery and installation of elevator systems.
- Maintained up-to-date knowledge of industry trends, standards, and advancements to provide innovative solutions to clients.
Timeline
Engineer - Service Sales & FB Recovery
Mitsubishi Electric Middle East Africa CIS CoL.L.C
2023.05 - 2026.03
Engineer – Service Sales
Bhawan Engineering Company
2022.05 - 2023.04
Senior Engineer – Modernization & New Sales
Schindler Elevator India Ltd
2019.07 - 2022.04
Engineer – Modernisation and Service Sales
TKE Elevator Ltd
2017.10 - 2019.06
Officer
EXIDE INDUESTRIES LTD. (HOSUR)
2016.06 - 2017.09
Regional Sales Executive
GRAANDPRIX ELEVATORS INDIA PRIVATE LIMITED
2015.12 - 2016.06
Bachelors of Engineering - Electrical & Electronics Engineering
Anna University
2009.01 - 2012.01
Diploma - Electronics & Communication
Pallavan Polytechnic
2005.01 - 2008.01