Summary
Overview
Work History
Education
Skills
Growth Path
Training
Profile Snapshot
Personal Information
References
Timeline
OperationsManager
Pratheesh Mohandas

Pratheesh Mohandas

Dubai

Summary

Experienced professional and visionary leaders, with a decade of experience in operations, dangerous goods handling, logistics, customer service, documentation, and warehouse management. Expertise in transshipment, both Import & Export, maintaining warehouse and cargo checking. Handled airway bill execution, documentation along with customs formalities. Demonstrated ability in analyzing the aspects of companies' processes to identify potential challenges and create solutions should negative situations arise. Interpreting input and information that is necessary for making decisions about business processes. Hands on experience in handling airfreight, operations, pricing, International Business & trade Lane development for both import/ export movements, serving big corporate customers & managing various vendors serving in this sector.

Overview

17
17
years of professional experience

Work History

Operations Manager

ABS Freight Forwarding LLC
Dubai
12.2023 - Current
  • Oversee day-to-day air freight export/import operations ensuring compliance with GCAA, IATA, and airline safety standards.
  • Act as Dangerous Goods Post Holder (DGPH) responsible for policy compliance, staff training, and DG shipment approval.
  • Liaise with airlines, shipper, ground handling agents, and customs to ensure smooth cargo flow under MAWB/HAWB structures.
  • Supervise cargo inspections, DG declarations, and packaging checks as per IATA DGR current Edition.
  • Ensure the accuracy of all operational documentation, including Delivery Advice, Invoice, BOE, SUNCDG, and MSDS.
  • Prepare IATA DG checklists for all shipments prior to delivery to ground handling agents or airlines.
  • Support customers and the sales team by reviewing MSDS and advising on DG classification, limitations, and loadability.
  • Monitoring Key Performance Indicators (KPI) to track success and/or recurring problems and customs formalities through E Mirsal II.

Operations Manager

Tristar Hazmat FZCO
Dubai
10.2021 - 11.2023
  • Responsible for handling dangerous Goods (4.1D) on behalf of shippers and courier companies DHL, FED Ex.
  • Ensuring continuous review and improvements of operational processes to ensure accuracy and compliance.
  • Overseeing daily monitoring efforts to ensure productivity objectives meet company/departmental standards.
  • Planning, directing and maximizing all inventory functions; assisting with strategy for new warehouse ventures.
  • Efficiency planning and coordination of administrative activities to ensure accurate results in all aspects shipping and related operations.
  • Maintaining awareness of the business context and company profitability, including budgetary control issues.
  • Arranging daily/weekly meetings with staff as appropriate to review overall team/individual performance.
  • Confirming all shipping deadlines and priority cut-off times are met; ensuring the process of tracking and maintaining productivity standards for each associate.
  • Making sure that special instructions are followed and utilizing appropriate methods at all times.
  • Controlling backorders and locating missing products as needed.
  • Monitoring Key Performance Indicators (KPI) to track success and/or recurring problems and customs formalities through E Mirsal II.
  • Authorizing productivity tracking standards/assessments, supplies, and equipment needs and developing personnel to ensure appropriate back up/successors in all key positions.

Operations & DG Specialist

JAYARES CARGO LLC
Dubai
02.2015 - 09.2021
  • Accountable for acceptance of Dangerous Goods. (Category - 6).
  • Dangerous goods handling for Fed EX, TNT, UPS.
  • Biological substances shipments handling for UPS.
  • Provided customer service and staff coordination.
  • Airway bill execution, documentation and Dubai custom formalities.
  • Handling of Transshipment and import & export.
  • Custom formalities through E Mirsal II; well knowledge in calogi.

Customer Service Assistant

Emirates Post Group Holdings
08.2008 - 05.2011

Education

Bachelor of Commerce -

Kerala University
Kerala, India
01.2005

Higher Secondary Education -

Kerala University
Kerala, India
01.2002

Secondary Education -

Board of Public Examinations
Kerala, India
01.2000

Skills

  • Dangerous goods handling – 41 D
  • Dangerous Goods Post Holder- DGPH
  • Airway Bill Execution- Calogi
  • Operations management
  • Import/ export operations
  • Cargo Inspection & Quality Control
  • Staff management
  • Airfreight management
  • E- Mirsal II
  • Airline & Forwarder Coordination

Growth Path

  • Operations Manager, ABS Freight Forwarding LLC, 12/01/23, Present
  • Operations Manager, Tristar Hazmat FZCO, 10/01/21, 11/30/23
  • Operations Supervisor, CHARTERWINGS INT'L FZE, SAIF ZONE, U.A.E, 05/01/12, 04/30/14
  • Operations & DG Specialist, JAYARES CARGO LLC, Dafza, U.A.E, 02/01/15, 09/30/21
  • Customer Service Assistant, Emirates Post Group Holdings, 08/01/08, 05/31/11

Training

  • Dangerous Goods 4.1D Training, IATA & GCAA
  • Dangerous Goods Post Holder, DGPH - IACT

Profile Snapshot

Experienced professional and visionary leader with a decade of experience in operations, dangerous goods handling, logistics, customer service, documentation, and warehouse management., Expertise in transshipment, both Import & Export, maintaining warehouse and cargo checking. Handled airway bill execution, documentation along with customs formalities., Demonstrated ability in analyzing the aspects of companies' processes to identify potential challenges and create solutions should negative situations arise., Hands-on experience in handling airfreight, operations, pricing, International Business & trade Lane development for both import/export movements., Strategic planning, Process improvement, Regulatory compliance, Stakeholder coordination across airlines, customs, and freight networks

Personal Information

  • License: Valid UAE Driving License
  • Visa Status: Employment Visa

References

References available upon request.

Timeline

Operations Manager

ABS Freight Forwarding LLC
12.2023 - Current

Operations Manager

Tristar Hazmat FZCO
10.2021 - 11.2023

Operations & DG Specialist

JAYARES CARGO LLC
02.2015 - 09.2021

Customer Service Assistant

Emirates Post Group Holdings
08.2008 - 05.2011

Bachelor of Commerce -

Kerala University

Higher Secondary Education -

Kerala University

Secondary Education -

Board of Public Examinations
Pratheesh Mohandas