PROMISE UZOCHUKWU IFEKA
Abu Dhabi,UNITED ARAB EMIRATES
Summary
An experienced, honest and hardworking professional, highly motivated with good experience in the industry. Possesses excellent interpersonal skills, with the ability to communicate at all the levels. I am liable, self-starting person who has lots to offer in the terms of enthusiasm for life with the ability to bring high standards to the workplace. My work experience has demonstrated ability to work well within team as well as being confident to use my own initiative.
Overview
26
26
years of professional experience
Work history
Laundry Manager
Hilton Yas Island
Abu Dhabi
2021.01 - 2025.06
- Manage laundry training, assign work, and monitor the quality of the laundry and their quantities.
- Ensure that all items laundered and dry-cleaned are finished to the highest standard achievable and returned to guests or staff in immaculate condition.
- Inspect the entire area on productive methods and procedures used.
- Reporting directly to the Executive Housekeeper, keeping him advised of progress and practices.
- Train team members according to established procedures, disseminate information and assignments and conduct training meetings to discuss problems and future plans.
- Manage and investigate all complaints regarding customers' clothes sent for laundry and put forward relevant solutions.
- Responsible for careful handling of chemicals to avoid accidents.
- Establish records for production standards and training techniques.
- Ensure all reporting and servicing deadlines are met on a timely basis.
- Responsible for laundry's budget and cost control.
- Adhere by the hotel's policies and procedures.
- In House Training: Equipment and Machinery Training, Chemical Training.
- Additional Knowledge: Birch Street, EDocs, Oasys, PMS Opera, OnQ & MS Word.
- Good communication, organizational and coordination skills.
- Strong team player.
- Able to work under physical and mental pressure.
- Knowledgeable of all areas in the laundry operation such as washing, spotting, starching, dry-cleaning, pressing and laundry machine operation.
- Understand clothing materials and how to handle them.
Laundry Supervisor
Waldorf Astoria
Ras Al Khaimah
2018.01 - 2020.12
Laundry Attendant
Waldorf Astoria
Ras Al Khaimah
2015.01 - 2018.12
Teaching
Lumen Christi Private School
Asaba, Nigeria
2011.01 - 2015.01
Teaching
Early days Nursery & Primary school
Port Harcourt, Nigeria
2005.09 - 2010.12
Teaching
Patrica group of schools
Asaba, Nigeria
2003.03 - 2005.06
Teaching
Spring nursery & Primary School
Asaba, Nigeria
1999.09 - 2003.02
Education
Primary School Leaving Certificate -
West African Senior School Certificate - undefined
Diploma - Computer Science
Computer Science
International diploma - pre & primary Teachers Training Course
pre & primary Teachers Training Course
Skills
- Self-motivated
- Hard worker
- Time management
- Quick learner
- Multitasking
- Team worker
- Diplomatic skills
- Leadership
- Positive thinking
- Chemical use proficiency
- Laundry operations mastery
- Knowledge of fabric softeners
- Environmental policies adherence
- Crisis response preparedness
- Linen inspection techniques
- Commercial laundry experience
Languages
English
Proficient (C2)
Timeline
Laundry Manager
Hilton Yas Island
2021.01 - 2025.06
Laundry Supervisor
Waldorf Astoria
2018.01 - 2020.12
Laundry Attendant
Waldorf Astoria
2015.01 - 2018.12
Teaching
Lumen Christi Private School
2011.01 - 2015.01
Teaching
Early days Nursery & Primary school
2005.09 - 2010.12
Teaching
Patrica group of schools
2003.03 - 2005.06
Teaching
Spring nursery & Primary School
1999.09 - 2003.02
West African Senior School Certificate - undefined
Diploma - Computer Science
Computer Science
International diploma - pre & primary Teachers Training Course
pre & primary Teachers Training Course