Puja Pandey
Dubai,United Arab Emirates
Summary
Dynamic and results-driven sales professional with over 6 years of experience in retail and corporate sales. Adept at inventory management, customer engagement, and sales strategy development. Strong expertise in Microsoft Excel, data-driven decision-making, and CRM tools. Passionate about delivering exceptional customer service and exceeding sales targets.
Overview
9
9
years of professional experience
Work history
Sales Officer
Fatima Bint Mohammad Bin Zayed Initiative, EMIRATI DISTRICT-3
Dubai, United Arab Emirates
2024.09 - Current
- Managed inventory and ensuring efficient stock flow and warehouse operations.
- Supervised a team of 8 employees, improving productivity.
- Developed and executed sales strategies, increasing sales.
- Identified upselling & cross-selling opportunities.
- Provided after-sales support, maintaining a customer satisfaction.
Retail Sales Assistant
SAMSUNG GULF ELECTRONICS FZE, DUBAI MALL (SAMSUNG BRANDSHOP)
Dubai
2022.05 - 2024.08
- Demonstrating various categories of Samsung monitors.
- Gaming, High Resolution, Business, Smart and suggest the specific monitor to meet the customer needs and also attend Mobile, TV customers as well.
Cashier
MAJID AL FUTTAIM (CARREFOUR)
Abu Dhabi
2019.05 - 2022.02
- Diligent cashier with expertise in processing transactions, handling payments and delivering excellent customer service.
- Proficient in operating cash registers and ensuring precise accounting in retail environments.
Sales Associate
BHAT BHATENI HYPERMARKET
Kathmandu
2017.04 - 2018.12
- Experienced sales associate proficient in customer Assistance, product promotion and sales processing.
- Skilled in maintaining displays and delivering exceptional shopping experiences in retail setting.
Education
Bachelor's Degree - Business Administration
SunRise University
AlwarSkills
- Sales & Business Development
- Inventory & Warehouse Management
- Upselling & Cross-Selling Strategies
- Microsoft Excel (Data Analysis, Reporting)
- Team Leadership & Supervision
- POS System Proficiency
Languages
English
Advanced
C1
Hindi
Advanced
C1
COURSES
- Getting Started with Microsoft Excel - Coursera
- Introduction to Data Analysis Using Microsoft Excel - Coursera
- Business Analysis and Process Management - Coursera
Timeline
Sales Officer
Fatima Bint Mohammad Bin Zayed Initiative, EMIRATI DISTRICT-3
2024.09 - Current
Retail Sales Assistant
SAMSUNG GULF ELECTRONICS FZE, DUBAI MALL (SAMSUNG BRANDSHOP)
2022.05 - 2024.08
Cashier
MAJID AL FUTTAIM (CARREFOUR)
2019.05 - 2022.02
Sales Associate
BHAT BHATENI HYPERMARKET
2017.04 - 2018.12
Bachelor's Degree - Business Administration
SunRise University