Summary
Overview
Work History
Education
Skills
Websites
Extracurricular Activities
Languages
Timeline
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Qaisar Dharsee

Qaisar Dharsee

Dar es Salaam

Summary

Dynamic professional with a proven track record at Sarrchem International Tanzania Limited, excelling in customer service and organizational skills. Adept at managing high-volume inquiries and ensuring timely order fulfillment, I leverage strong leadership and decision-making abilities to enhance client satisfaction and drive operational efficiency.

Overview

7
7
years of professional experience

Work History

ASSISTANT SALES AND LOGISTICS COORDINATOR

Sarrchem International Tanzania Limited
Dar Es Salaam
05.2024 - 06.2025
  • Supported all sales activities across company operations.
  • Managed high volume of customer inquiries while maintaining quality service.
  • Tracked sales orders to ensure timely scheduling and delivery.
  • Communicated effectively with customers in a professional and friendly manner.

HOUSE KEEPING AND FRONT OFFICE ATTENDANT

Hilton Kuala
Kuala Lumpur
01.2023 - 04.2023
  • Expertly performed daily room attendant duties, including meticulous bed making and thorough cleaning, ensuring guest satisfaction and adherence to hygiene standards
  • Provided exceptional concierge services, efficiently managing guest luggage, offering warm welcomes, and providing accurate directions to facilitate a seamless guest experience
  • Delivered premium service in the Executive Lounge, showcasing skills in serving, table setting, and bartending to create an inviting and professional atmosphere

FOOD & BEVERAGE ATTENDANT

ARUSHA SERENA HOTEL
Arusha
03.2021 - 05.2021
  • Delivered exceptional guest service, enhancing customer satisfaction and loyalty
  • Expertly crafted a variety of coffee beverages as a Barista
  • Demonstrated meticulous attention to detail in table setting and artistic napkin folding

FRONT OFFICE ATTENDANT

Dar es Salaam SERENA
Dar es Salaam
01.2021 - 02.2021
  • Streamlined guest check-in/out, ensuring a smooth and efficient experience
  • Prepared precise accounting reports, maintaining financial accuracy
  • Efficiently coordinated guest reservations, optimizing booking procedures
  • Provided outstanding customer service, consistently exceeding guest expectations

SALES OFFICER & ADMIN

Elite Computers LTD
10.2019 - 10.2019
  • Managed daily financial transactions with precision and accuracy
  • Delivered exceptional customer service, fostering client satisfaction and loyalty

WAREHOUSE WORKER

AGAKHAN Hospital
Dar es Salaam
06.2018 - 06.2018
  • Managed warehouse inventory, ensuring efficient organization of equipment, pharmaceuticals, and office supplies
  • Conducted regular stock audits and prepared accurate delivery documentation for outgoing shipments

Education

BACHELORS IN BUSINESS MANAGEMENT -

Middlesex University
Dubai, UAE

DIPLOMA - INTERNATIONAL HOTEL MANAGEMENT

University Of Wollongong
Malaysia
01.2023

CERTIFICATE - HOSPITALITY MANAGEMENT

INTI College Subang
Malaysia
01.2021

MICRO SOFT OFFICE BASIC -

Power Computers
01.2018

O-LEVELS -

Shaaban Robert Secondary School
01.2017

PRIMARY SCHOOL -

GOOD SAMARITAN PRIMARY SCHOOL
01.2013

Skills

  • Leadership
  • Teamwork
  • Decision Making
  • Customer Service

Extracurricular Activities

Leo Club Malaysia Member, Visiting orphanages and teaching the children about hygiene., Organizing fundraising events for the blind people., Donating blood. 

Affordable Accessible Sanitation for Women (AASW Foundation) Member, Helping the girls and women in our country who cannot afford and use proper sanitation by providing re-usable pads., Educating them about hygiene and proper use of the re-usable pads.

Languages

  • English
  • Kiswahili
  • Hindi
  • Urdu

Timeline

ASSISTANT SALES AND LOGISTICS COORDINATOR

Sarrchem International Tanzania Limited
05.2024 - 06.2025

HOUSE KEEPING AND FRONT OFFICE ATTENDANT

Hilton Kuala
01.2023 - 04.2023

FOOD & BEVERAGE ATTENDANT

ARUSHA SERENA HOTEL
03.2021 - 05.2021

FRONT OFFICE ATTENDANT

Dar es Salaam SERENA
01.2021 - 02.2021

SALES OFFICER & ADMIN

Elite Computers LTD
10.2019 - 10.2019

WAREHOUSE WORKER

AGAKHAN Hospital
06.2018 - 06.2018

BACHELORS IN BUSINESS MANAGEMENT -

Middlesex University

DIPLOMA - INTERNATIONAL HOTEL MANAGEMENT

University Of Wollongong

CERTIFICATE - HOSPITALITY MANAGEMENT

INTI College Subang

MICRO SOFT OFFICE BASIC -

Power Computers

O-LEVELS -

Shaaban Robert Secondary School

PRIMARY SCHOOL -

GOOD SAMARITAN PRIMARY SCHOOL
Qaisar Dharsee