Qaisar Dharsee
Dar es Salaam
Summary
Dynamic professional with a proven track record at Sarrchem International Tanzania Limited, excelling in customer service and organizational skills. Adept at managing high-volume inquiries and ensuring timely order fulfillment, I leverage strong leadership and decision-making abilities to enhance client satisfaction and drive operational efficiency.
Overview
7
7
years of professional experience
Work History
ASSISTANT SALES AND LOGISTICS COORDINATOR
Sarrchem International Tanzania Limited
Dar Es Salaam
05.2024 - 06.2025
- Supported all sales activities across company operations.
- Managed high volume of customer inquiries while maintaining quality service.
- Tracked sales orders to ensure timely scheduling and delivery.
- Communicated effectively with customers in a professional and friendly manner.
HOUSE KEEPING AND FRONT OFFICE ATTENDANT
Hilton Kuala
Kuala Lumpur
01.2023 - 04.2023
- Expertly performed daily room attendant duties, including meticulous bed making and thorough cleaning, ensuring guest satisfaction and adherence to hygiene standards
- Provided exceptional concierge services, efficiently managing guest luggage, offering warm welcomes, and providing accurate directions to facilitate a seamless guest experience
- Delivered premium service in the Executive Lounge, showcasing skills in serving, table setting, and bartending to create an inviting and professional atmosphere
FOOD & BEVERAGE ATTENDANT
ARUSHA SERENA HOTEL
Arusha
03.2021 - 05.2021
- Delivered exceptional guest service, enhancing customer satisfaction and loyalty
- Expertly crafted a variety of coffee beverages as a Barista
- Demonstrated meticulous attention to detail in table setting and artistic napkin folding
FRONT OFFICE ATTENDANT
Dar es Salaam SERENA
Dar es Salaam
01.2021 - 02.2021
- Streamlined guest check-in/out, ensuring a smooth and efficient experience
- Prepared precise accounting reports, maintaining financial accuracy
- Efficiently coordinated guest reservations, optimizing booking procedures
- Provided outstanding customer service, consistently exceeding guest expectations
SALES OFFICER & ADMIN
Elite Computers LTD
10.2019 - 10.2019
- Managed daily financial transactions with precision and accuracy
- Delivered exceptional customer service, fostering client satisfaction and loyalty
WAREHOUSE WORKER
AGAKHAN Hospital
Dar es Salaam
06.2018 - 06.2018
- Managed warehouse inventory, ensuring efficient organization of equipment, pharmaceuticals, and office supplies
- Conducted regular stock audits and prepared accurate delivery documentation for outgoing shipments
Education
BACHELORS IN BUSINESS MANAGEMENT -
Middlesex University
Dubai, UAEDIPLOMA - INTERNATIONAL HOTEL MANAGEMENT
University Of Wollongong
Malaysia01.2023
CERTIFICATE - HOSPITALITY MANAGEMENT
INTI College Subang
Malaysia01.2021
MICRO SOFT OFFICE BASIC -
Power Computers
01.2018
O-LEVELS -
Shaaban Robert Secondary School
01.2017
PRIMARY SCHOOL -
GOOD SAMARITAN PRIMARY SCHOOL
01.2013
Skills
- Leadership
- Teamwork
- Decision Making
- Customer Service
Extracurricular Activities
Leo Club Malaysia Member, Visiting orphanages and teaching the children about hygiene., Organizing fundraising events for the blind people., Donating blood.
Affordable Accessible Sanitation for Women (AASW Foundation) Member, Helping the girls and women in our country who cannot afford and use proper sanitation by providing re-usable pads., Educating them about hygiene and proper use of the re-usable pads.
Languages
- English
- Kiswahili
- Hindi
- Urdu
Timeline
ASSISTANT SALES AND LOGISTICS COORDINATOR
Sarrchem International Tanzania Limited
05.2024 - 06.2025
HOUSE KEEPING AND FRONT OFFICE ATTENDANT
Hilton Kuala
01.2023 - 04.2023
FOOD & BEVERAGE ATTENDANT
ARUSHA SERENA HOTEL
03.2021 - 05.2021
FRONT OFFICE ATTENDANT
Dar es Salaam SERENA
01.2021 - 02.2021
SALES OFFICER & ADMIN
Elite Computers LTD
10.2019 - 10.2019
WAREHOUSE WORKER
AGAKHAN Hospital
06.2018 - 06.2018
BACHELORS IN BUSINESS MANAGEMENT -
Middlesex University
DIPLOMA - INTERNATIONAL HOTEL MANAGEMENT
University Of Wollongong
CERTIFICATE - HOSPITALITY MANAGEMENT
INTI College Subang
MICRO SOFT OFFICE BASIC -
Power Computers
O-LEVELS -
Shaaban Robert Secondary School
PRIMARY SCHOOL -
GOOD SAMARITAN PRIMARY SCHOOL