Qazi Asif Mohammad
Dubai,United Arab Emirates
Summary
Marketing professional with 16 years of experience specializing in branding, positioning, pricing, and go-to-market strategies for UAE real estate & customer service. Proven track record in driving customer acquisition and successfully leading product launches. Expertise in analyzing market needs and trends to inform strategic decisions.
Overview
16
16
years of professional experience
Work history
Marketing manager
H&S Real Estate
Dubai, UAE
03.2025 - Current
- Successfully outsourced telemarketing operations and developed a proven success model that significantly boosted real estate sales performance.
- Established in-house call center, streamlining operations to achieve efficient 'auto-pilot' performance.
- Implemented performance management systems, KPIs, and innovative sales strategies to consistently improve team productivity and revenue generation.
- Led telemarketing campaigns that contributed directly to increased leads conversion and property sales.
- Expertise in organizing and hosting open house events in collaboration with developers to drive buyer engagement and sales closures.
- Coordinated international real estate roadshows in the UK, generating qualified leads and expanding overseas investor network.
- Led team training, motivation, and sales coaching to improve call center effectiveness and enhance closing ratios.
- Strategic planning and execution of outbound sales campaigns targeting high-value real estate prospects.
Manager Operations
Teleperformance
01.2015 - 12.2024
- Over 3 years of experience managing operations for international B2B/B2C campaigns, handling both voice and non-voice processes.
- 4 Years as Assistant Call Center Manager handling B2C & Aviation customer support.
- 4 Years as Team Manager for B2B, B2C & sales for off shore campaigns.
Team Leader Operations
AEGIS BPO PVT. LTD.
10.2012 - 12.2014
- 1.5 year Experience as Team Leader at Telecom campaign (Airtel & Vodafone Data Support).
- Responsible for Team Performance management, including retention, productivity and daily, weekly and Monthly sales targets.
- Creating Root Cause Analysis and Action plans for achieving targets and lead generation coachings.
- Managing escalation, complaints and time to time trainings for team performance upliftment.
- Awarded as Best Supervisor for quarter with lowest shrinkage and attrition.
- Shift / Roster Management - To follow process schedule.
MIS Executive
AEGIS BPO PVT. LTD.
03.2011 - 10.2012
- 6+ months experience as access management (MIS team)
- Responsible for ID generation and other compliance related issues.
- Interaction with Clients for creating ID's and any escalation regarding ID's & regarding TN's.
- Weekly and Monthly audit to maintain production compliance.
- Tracking and reporting of hourly and daily performance on process level to the senior leadership team.
Customer Service Representative (Telecom)
AEGIS BHOPAL PVT. LTD
01.2010 - 02.2011
- A year Experience as CSR for Airtel account handling escalation calls.
- Complaint/Query and Request handling for customers.
- Up selling and customer retention.
- Adherence to people and Process KPIs.
Education
Bachelors - Commerce
SARVEPALLI RADHAKRISHNAN UNIVERSITY
Bhopal 01.2024 - 02.2024
Team Leader Development Program - undefined
TELEPERFORMANCE (IN-HOUSE)
Best Manager
GREAT MANAGER INSTITUTION
TOPS - Teleperformance operational process standard
TELEPERFORMANCE (IN-HOUSE)
Skills
- Market Analysis
- Campaign Management
- Project management
- Strategic planning
- Email marketing automation
- Pricing strategy formulation
- Marketing automation software
- CRM Software proficiency
- Proficient in Excel
- Brand development
- Lead generation techniques
Languages
English
Hindi
Urdu
Personal Information
- Title: Marketing Manager
- Date of birth: 16-03-1992
- Nationality: Indian
- Availability: UAE
References
Shobhna Maru, Teleperformance, +91 99850 66630
Atif Bin Arif, H&S Real Estate, +971 58593 4037
Timeline
Marketing manager
H&S Real Estate
03.2025 - Current
Bachelors - Commerce
SARVEPALLI RADHAKRISHNAN UNIVERSITY
01.2024 - 02.2024
Manager Operations
Teleperformance
01.2015 - 12.2024
Team Leader Operations
AEGIS BPO PVT. LTD.
10.2012 - 12.2014
MIS Executive
AEGIS BPO PVT. LTD.
03.2011 - 10.2012
Customer Service Representative (Telecom)
AEGIS BHOPAL PVT. LTD
01.2010 - 02.2011
Team Leader Development Program - undefined
TELEPERFORMANCE (IN-HOUSE)
Best Manager
GREAT MANAGER INSTITUTION
TOPS - Teleperformance operational process standard
TELEPERFORMANCE (IN-HOUSE)