RAGESH KRISHNAN

Re-Export division of Al Hashar Group - Oman

Leading distributor of Luxury, Light & Heavy, Cranes & Heavy equipment vehicles & Parts (Aston Martin, Peugeot, UD, TATA, Tailift, TADANO, PM Cranes, DOOSAN) in Middle East, Africa, Europe & CIS

• Handling import & export of vehicles and parts
• In-charge for HR, Admin, Accounts, Documents team, Import & Exports
• In-depth knowledge of Auto Parts & the vehicle specifications which includes passenger cars, heavy equipments, buses and special equipments
• Good contacts for sourcing vehicles & parts
• Worked as a PRO with Govt Authorities for the official purposes & having good knowledge of Dubai Trade (Customs Portal)
• Handling & resolving issues in country wise boarder clearance.
• Completed duties to deliver on targets with accuracy and efficiency.
• Increased customer satisfaction by resolving issues.
• Served customers to drive sales and deliver top-quality experiences.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Leading distributor of Luxury SUV’s, Armoured vehicles, Parts (Toyota, Lexus, Infinity, Nissan, Range Rover, Ferrari & Mitsubishi) in African region

• In-charge for Vehicle sales, Parts & Service
• Develop, implement and renewal operational policies procedures
• Oversee budgeting, reporting, planning & auditing
• Vehicle order planning & Stock management
• Overseas vendor (vehicles and parts) development
• Managing bank related activities
• Prepare monthly and annual sales plans and targets and evaluate all activities for department
• Monitor current customer base and recommend strategies to attain more clients and ensure optimal level of customer satisfaction
• Coordinating marketing campaigns with sales activities
• Developing, reviewing, and improving administrative systems policies and procedure.

Leading automobile distributor in the Middle East, China & Africa

• Distribution of vehicles from principles arriving through various shipments
• Handling the requirements of a team constituting more than 20 staffs
• Co-ordination with head office for reallocation of vehicles
• Guiding sales staff for liquidating stock on FIFO basis
• Preparation of various sales related reports on monthly basis
• Enhancing sales by providing the staff with appropriate information on vehicle arrivals & stock availability
• Bringing new initiatives which enable to find the actual trend of the market and ordering vehicles based on the same
• Key inputs to management in achieving desired sales target
• Having a proactive approach with strong problem solving skills.

Leading manufacture in wide range of Electric Horns

• Create and enhance software development
• Maintaining and supporting multiple projects and deadlines
• Providing assistance and resolve issues with solutions, both from a software and hardware perspective
• Analyze, design, implement and integrate functional requirements in the solutions
• Develop new functionalities on existing software products
• Diagnose hardware and software problems, and replace defective components
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations
• Coordinate with vendors and with company personnel in order to facilitate purchases
• Configure, monitor and maintain servers.