RAHIL IQBAL QURESHI
Dubai
Summary
Dynamic and results-driven professional with extensive experience at Grub Shack Restaurant, excelling in inventory management and customer service. Proven ability to lead teams and enhance guest satisfaction through effective problem resolution and staff training. Committed to maintaining health compliance and delivering exceptional dining experiences. Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Assistant Manager
Grub Shack Restaurant
Dubai
12.2018 - Current
- Prepare and oversee move-in and move out schedules, including planning, organizing, and overseeing move-ins and move-outs; driving and escorting move-in and move outs
- Manage inventory and inventory control while accounting for equipment, supplies, and furnishings as well as completing inventory counts and audits
- Conduct regular audits on eight-hour shifts, pulling reports, maintaining logbooks, and completing required documentation
- Assist in accounts receivable functions, including prepayments, collections, and billing
- Assist with the coordination of move-in and move out processes, including addressing emergencies and resolving problems
- Assist with general administrative functions, such as maintaining calendars, arranging travel, and assisting with filing
- Provided excellent customer service to ensure customer satisfaction.
- Supported serving staff in delivering accurate and well-presented food orders.
- Processed payments via cash, credit card, and gift card and returned accurate coin and bills.
- Conducted monthly inventory checks of restaurant supplies such as plates, utensils, and glassware, ensuring proper stock levels are maintained.
- Addressed guest concerns and complaints quickly and thoroughly to promote satisfaction.
- Trained new team members on menu items, operating procedures and company policies.
- Analyzed customer feedback data to identify areas needing improvement in the workshop setting.
- Ensured compliance with local health and safety regulations as well as industry standards.
- Provided technical advice, support and training for staff members on proper use of tools and equipment.
- Prepared staff work schedules and assigned team members to specific duties.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored progress by establishing plans, budgets and measuring results.
- Coordinated activities between departments such as purchasing, engineering, sales.
F&B ASSISTANT(TRAINING)
ITC Fortune Park Lake City
India
05.2018 - 08.2018
F&B ASSISTANT(TRAINING)
Hotel Jawhar
India
Education
Degree In Hotel Management -
Madurai Kamraj University
MUMBAI Diploma In Hotel Management -
Madurai Kamraj University
MUMBAI 10th Pass -
NATIONAL HIGH SCHOOL
MUMBAI Skills
- Good interaction with customers
- Good marketing knowledge
- Exceptional communication and interpersonal skills
- Able to lead a good role with people
- Positive attitude
- Intellectual
- Smart worker
- Ability to accept challenges
- Quick learner
- Inventory management
- Customer service
- Staff training
- Quality assurance
- Accounts receivable
- Health compliance
- Payment processing
- Problem resolution
- Attention to detail
- Time management
- Team leadership
- Sales experience
- Food safety
- Menu design
- Staff training support
- Order taking accuracy
- Phone etiquette
- Strong multitasking
- Team player attitude
- Cash handling proficiency
- Customer service focus
- Reservation management
- Point of sale
- Food safety understanding
- Marketing
- Restaurant equipment operation
- Relationship building
- Dining room management
- Food service
- Stock replenishment
Languages
- English
- Hindi
- Urdu
Job Description
- Prepare and oversee move-in and move out schedules, including planning, organizing, and overseeing move-ins and move-outs; driving and escorting move-in and move outs.
- Manage inventory and inventory control while accounting for equipment, supplies, and furnishings as well as completing inventory counts and audits.
- Conduct regular audits on eight-hour shifts, pulling reports, maintaining logbooks, and completing required documentation.
- Assist in accounts receivable functions, including prepayments, collections, and billing.
- Assist with the coordination of move-in and move out processes, including addressing emergencies and resolving problems.
- Assist with general administrative functions, such as maintaining calendars, arranging travel, and assisting with filing.
Personal Information
- Passport Number: S2269839
- Passport Expiry Date: 04/15/28
- Date of Birth: 03/27/00
- Nationality: Indian
- Marital Status: Single
- Visa Status: Employment Visa
Accomplishments
- EMPLOYEE OF THE YEAR IN GRUB SHACK RESTAURANT
Certification
- PIC CERTIFICATE DUBAI MUNICIPALITY
Timeline
Restaurant Assistant Manager
Grub Shack Restaurant
12.2018 - Current
F&B ASSISTANT(TRAINING)
ITC Fortune Park Lake City
05.2018 - 08.2018
F&B ASSISTANT(TRAINING)
Hotel Jawhar
Degree In Hotel Management -
Madurai Kamraj University
Diploma In Hotel Management -
Madurai Kamraj University
10th Pass -
NATIONAL HIGH SCHOOL
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