SANTOSH RAO
Dubai,UAE
Summary
Dedicated Assistant Restaurant Manager with over 14 years of progressive experience within prestigious Mina Seyahi complex, expertly overseeing operations across key venues such as Pool Bar, W Beach, Horizon Pool & Beach, and All-Day Dining outlets.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work history
RESTAURANT ASSISTANT MANAGER
LE MERIDIEN MINA SEYAHI
Dubai, uae
2022.01 - 2026.01
- Supervised 15 staff members, ensuring service excellence at Horizon Pool Bar.
- Collaborated with Sales & Marketing teams to develop commercial plans that drove revenue growth.
- Resolved complaints promptly, fostering customer trust and loyalty.
- Maintained stock inventory, guaranteeing sufficient supplies during peak hours.
- Assisted chefs in menu planning, enhancing variety and customer appeal.
- Simplified food preparation procedures, increasing kitchen efficiency.
RESTAURANT SUPERVISOR
WESTIN MINA SEYAHI
Dubai
2017.01 - 2022.01
HEAD WAITER
WESTIN MINA SEYAHI
Dubai
2012.01 - 2017.01
WAITER
LOTUS MARINA DUBAI
Dubai
2011.01 - 2012.01
WAITER
RADISSON BLU
Chennai
2010.01 - 2011.01
Education
B.Sc. Hotel Management -
Madras Institute of Hotel Management
Chennai 2007.01 - 2010.01
Skills
- Leadership & Training
- Decision Making
- Conflict Resolution
- Communication
- Forecasting & Budgeting
- P&L Management
- Cost Control
- Strategic Planning
- Microsoft Office
- Micros Oracle
- ACE System
ACHIEVEMENTS
Best Wine Up Seller (2015–2018), Manager of the Quarter (2025), Budget Achievements (2023–2025), Associate Engagement Score: 98% (2025)
REFERENCES
Yogesh Ved Prakash
CX Director of F&B Mina Seyahi
Mobile + 971 566815246
Email: Yogesh.Prakash@marriott.com
Mauro Navarro
CX Assistant Director of F&B Mina Seyahi
Mobile:+971 58 658 0271
Email: Mauro.Navarro@westin.com
Timeline
RESTAURANT ASSISTANT MANAGER
LE MERIDIEN MINA SEYAHI
2022.01 - 2026.01
RESTAURANT SUPERVISOR
WESTIN MINA SEYAHI
2017.01 - 2022.01
HEAD WAITER
WESTIN MINA SEYAHI
2012.01 - 2017.01
WAITER
LOTUS MARINA DUBAI
2011.01 - 2012.01
WAITER
RADISSON BLU
2010.01 - 2011.01
B.Sc. Hotel Management -
Madras Institute of Hotel Management
2007.01 - 2010.01