Summary
Overview
Work history
Education
Skills
Languages
Interests
Declaration
Timeline
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Rahul Paul

Rahul Paul

Dubai,UAE

Summary

To attain a position that allow me to use and improve my skills. Looking forward to take challenging responsibilities to serve the organization & shown my abilities

Overview

9
9
years of professional experience

Work history

Sales Coordinator/ Office Administrator

Elmec Equipment Rental LLC / Elmec Equipment Trading LLC
DUBAI, Dubai
2022.01 - Current
  • Working in Onrent / QuickBooks/ Zoho Software
  • Working as sales and service coordinator of keyang power tools, Arden router bit, Nexxo diamond Tools.Dongcheng powertools
  • Maintained high level of customer service standards.
  • Issues job card for inward tools from customer and handover the machine to technical team for checkup.
  • Issues invoices and delivery note, return notes.
  • Looking care of office equipments and arranging drivers for delivery and collections.
  • Tracking sales orders to ensure they are sent out.
  • Effectively communicate with new customer.
  • Providing a high quality of service to each caller.
  • Handling Rental and trading division on priority basis.
  • Responded to customer inquiries and resolved issues promptly to maintain client satisfaction.
  • Handled inbound queries by phone, email and in person.
  • Provided proactive support to the sales team, thereby enhancing productivity levels.
  • Facilitated efficient communication between departments resulting in smoother workflow.

Front Desk / Office Administrator

Al Amal General Trading LLC
Dubai, Dubai
2017.01 - 2021.01
  • Interactive with customer both in person and over phone, assist, with inquiries.
  • Receiving phone calls and solve their problems.
  • Scanning documents and photocopies.
  • Review desk logbook and guest feedback forms on daily basis.
  • Coordinates weekly sales meeting, schedule conference calls.
  • Checking emails and replied on priority basis.

Education

B.COM - Bachelor of commerce

Tripura University
Agartala

Diploma - Computer Applications

Microsoft Excel, Word, PowerPoint
Agartala

Higher Secondary - Bachelor of Commerce

Umakanta Academy
Agartala

Skills

  • Supply chain understanding
  • Order processing expertise
  • Sales cycle understanding
  • Positivity and resilience
  • Sales techniques
  • Team Leadership
  • Customer Service

Languages

English, Hindi, Bengali

Interests

Art, Listening Music

Declaration

I hereby declare that all the statements as aforesaid are true and correct to the best of my knowledge and belief

Timeline

Sales Coordinator/ Office Administrator

Elmec Equipment Rental LLC / Elmec Equipment Trading LLC
2022.01 - Current

Front Desk / Office Administrator

Al Amal General Trading LLC
2017.01 - 2021.01

B.COM - Bachelor of commerce

Tripura University

Diploma - Computer Applications

Microsoft Excel, Word, PowerPoint

Higher Secondary - Bachelor of Commerce

Umakanta Academy
Rahul Paul