Rahul Paul
Dubai,UAE
Summary
To attain a position that allow me to use and improve my skills. Looking forward to take challenging responsibilities to serve the organization & shown my abilities
Overview
9
9
years of professional experience
Work history
Sales Coordinator/ Office Administrator
Elmec Equipment Rental LLC / Elmec Equipment Trading LLC
DUBAI, Dubai
2022.01 - Current
- Working in Onrent / QuickBooks/ Zoho Software
- Working as sales and service coordinator of keyang power tools, Arden router bit, Nexxo diamond Tools.Dongcheng powertools
- Maintained high level of customer service standards.
- Issues job card for inward tools from customer and handover the machine to technical team for checkup.
- Issues invoices and delivery note, return notes.
- Looking care of office equipments and arranging drivers for delivery and collections.
- Tracking sales orders to ensure they are sent out.
- Effectively communicate with new customer.
- Providing a high quality of service to each caller.
- Handling Rental and trading division on priority basis.
- Responded to customer inquiries and resolved issues promptly to maintain client satisfaction.
- Handled inbound queries by phone, email and in person.
- Provided proactive support to the sales team, thereby enhancing productivity levels.
- Facilitated efficient communication between departments resulting in smoother workflow.
Front Desk / Office Administrator
Al Amal General Trading LLC
Dubai, Dubai
2017.01 - 2021.01
- Interactive with customer both in person and over phone, assist, with inquiries.
- Receiving phone calls and solve their problems.
- Scanning documents and photocopies.
- Review desk logbook and guest feedback forms on daily basis.
- Coordinates weekly sales meeting, schedule conference calls.
- Checking emails and replied on priority basis.
Education
B.COM - Bachelor of commerce
Tripura University
AgartalaDiploma - Computer Applications
Microsoft Excel, Word, PowerPoint
AgartalaHigher Secondary - Bachelor of Commerce
Umakanta Academy
AgartalaSkills
- Supply chain understanding
- Order processing expertise
- Sales cycle understanding
- Positivity and resilience
- Sales techniques
- Team Leadership
- Customer Service
Languages
English, Hindi, Bengali
Interests
Art, Listening Music
Declaration
I hereby declare that all the statements as aforesaid are true and correct to the best of my knowledge and belief
Timeline
Sales Coordinator/ Office Administrator
Elmec Equipment Rental LLC / Elmec Equipment Trading LLC
2022.01 - Current
Front Desk / Office Administrator
Al Amal General Trading LLC
2017.01 - 2021.01
B.COM - Bachelor of commerce
Tripura University
Diploma - Computer Applications
Microsoft Excel, Word, PowerPoint
Higher Secondary - Bachelor of Commerce
Umakanta Academy