Hrithik Mahajan
Dubai,United Arab Emirates
Summary
Driven Retail Sales Executive with knack for building lasting customer relationships and boosting sales. Known for delivering top-notch service, creating engaging displays, and meeting targets. Successfully improved store layout, resulting in increased footfall and customer satisfaction.
Overview
7
7
years of professional experience
6053
6053
years of post-secondary education
Work History
Retail Sales Executive
Al Fatheen General Trading LLC
Dubai
09.2022 - Current
- Developing a solid working relationship, teamwork, and sense of mutual respect with the in-store manager and store team members
- Maintaining excellent sales, product, and service knowledge at all times to deliver the best customer solution; utilizing this knowledge to cross-train store team members
- Created unique customer packages to strategically upsell on accessories, extended warranty and finance packages, increasing average sales value .
- Maintained section service levels and premises at per with company standards.
- Managed merchandise displays for increased product visibility.
- Developed strong relationships with customers for enhanced loyalty.
Team Leader
Cypher Genie Electronics llc
Dubai
01.2022 - 08.2022
- Set and monitored weekly targets for operational team to increase product sales and revenue.
- Led shifts and motivated team to drive sales.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Undertook regular performance reviews to identify areas for improvement.
Cash Counter Manager
Cross Country Company J&K
08.2018 - 01.2021
- Scanning items and explaining prices to customers
- Removing security tags and wrapping other items
- Taking a tally of the till, when required during a shift and producing transaction reports
- Performing basic maths functions to collect payments and give change
- Collect payments and bag purchases for customers
- Asking customers about their shopping experience for exceptional customer service
- Using specific till technology such as registers, scanners, scales and credit/debit card terminals
- Processing coupons and vouchers
- Balancing the till at the end of the day and maintaining an accurate cash drawer
- Handling exchanges and refunds in a quick, efficient manner
- Checking stock and refilling shelves
Education
High School Diploma -
Tiny Tots Higher Secondary School
May 2014 - 05.2015
Bachelor of Education -
Indra Gandhi National Open University
June 2016 - 12.2017
Diploma - computer software and hardware
JET KING
March 2017 - 08.2018
Skills
- Team Leadership
- Good Interpersonal communication skills
- Perform daily, weekly and monthly proactive housekeeping and monitoring activities
- Computer skills
- Strengths & Work style:
- Ability to work under pressure
- Face to face selling
- Premium product selling
- Field sales retail
- Customer service
- Product expertise
- Training and development
DATE OF BIRTH
Additional Information
- Visa Status : Own Visa/ Freelance Visa
Languages
English
Fluent
Hindi
Fluent
Punjabi
Fluent
Timeline
Retail Sales Executive
Al Fatheen General Trading LLC
09.2022 - Current
Team Leader
Cypher Genie Electronics llc
01.2022 - 08.2022
Cash Counter Manager
Cross Country Company J&K
08.2018 - 01.2021
High School Diploma -
Tiny Tots Higher Secondary School
May 2014 - 05.2015
Bachelor of Education -
Indra Gandhi National Open University
June 2016 - 12.2017
Diploma - computer software and hardware
JET KING
March 2017 - 08.2018
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