Rahul Soneja
Dubai
Summary
Dynamic and results-oriented professional with a proven track record in revenue management, analytics, and hospitality operations. Leveraging a robust background spanning across hotel management, business analytics, and customer success, I excel in optimizing revenue streams and maximizing organizational efficiency. Adept at utilizing a diverse skill set, including Excel, Tableau, and operational analytics, to drive tangible results. With strong interpersonal skills and a commitment to excellence, I thrive in fast-paced environments while consistently delivering exceptional service and fostering collaborative team environments.
Overview
6
6
years of professional experience
Work History
Revenue and Data Analyst
Five Hotels and Resorts
Dubai, UAE
05.2024 - Current
- Responsible for handling revenue growth for 6 properties, including 3 in Dubai, 2 in Spain and 1 in Switzerland.
- Come up with business strategies to grow the business by analysing the market and competition and setting tactical pricing.
- Presented data insights and highlighted improvement opportunities aligned with business strategy.
- Develop dashboards that increased insights, interpretations and predictions for improved forecasting.
Revenue, Yield and Data Analyst
Brittany Ferries
11.2023 - 05.2024
- Ensure revenue yields and cabin utilisation are maximised, using the revenue management systems functionality
- Handle revenue and yield for 12 ships, 34 routes with 2000 capacity each
- Optimize revenue, reviewing and maintaining inventory limits and capacities (in Reservation and Rev Management system)
- Analyze reports to track Revenue Management performance and to support work of other teams where required.
Hotel Supervisor
Travelodge Exeter M5
08.2023 - 11.2023
- Managing the team and maintaining high standards of service
- Maximizing inventory and hotel revenue
- Working on hotel development, maintenance, Rota management, banking and health and safety.
Supervisor
Nevisports- Trespass
01.2023 - 08.2023
- Acting store manager on various occasions
- Assisting Area manager in analyzing market and setting up targets and increasing sales
- Brainstorm strategies to make the most of the store and products
- Managing the team and achieving maximum customer and employee satisfaction.
Customer Success Associate
PEOPLEHUM
Mumbai
02.2022 - 08.2022
- Provide onboarding training of the software to clients
- Catch bugs on the software and report to engineering team by creating tickets
- Be the point of contact for the clients, sales team and engineering team
- Solve client queries and understanding bugs on SQL software.
Overnight All-Rounder
Novotel & IBIS Darling Harbor
10.2019 - 09.2021
Porter
The Star Sydney
04.2019 - 09.2019
Food and beverage attendant
The Langham Sydney
04.2018 - 10.2018
- Bistro Remy, Palm court, Banquets
Education
Phython Compufield -
Advance Excel -
Compufield
Tableau -
Udemy
Master of Science in Business Analytics -
University of Exeter
09.2023
Master of Management -
Blue Mountains International Hotel Management at Torrens University
09.2021
Bachelor of Business -
Blue Mountains International Hotel Management School at Torrens University
04.2020
Skills
- Revenue management
- Advance Excel
- Tableau (Business Intelligence Software)
- People Management
- Python (Programming Language)
- Customer Success
- Management Systems
- Hospitality Industry
- Hotel Management
- Power BI
- SQL (Programming Language)
- Operations
- Data Science
- R (Programming Language)
- Communications
- Business Intelligence
Extracurricular Activities
Mentoring Scholarship Student, Blue mountains International Hotel Management School Student Mentor President, University of Exeter Indian Society of Exeter
Languages
English
Bilingual or Proficient (C2)
French
Beginner (A1)
Hindi
Bilingual or Proficient (C2)
Sindhi
Bilingual or Proficient (C2)
Timeline
Revenue and Data Analyst
Five Hotels and Resorts
05.2024 - Current
Revenue, Yield and Data Analyst
Brittany Ferries
11.2023 - 05.2024
Hotel Supervisor
Travelodge Exeter M5
08.2023 - 11.2023
Supervisor
Nevisports- Trespass
01.2023 - 08.2023
Customer Success Associate
PEOPLEHUM
02.2022 - 08.2022
Overnight All-Rounder
Novotel & IBIS Darling Harbor
10.2019 - 09.2021
Porter
The Star Sydney
04.2019 - 09.2019
Food and beverage attendant
The Langham Sydney
04.2018 - 10.2018
Phython Compufield -
Advance Excel -
Compufield
Tableau -
Udemy
Master of Science in Business Analytics -
University of Exeter
Master of Management -
Blue Mountains International Hotel Management at Torrens University
Bachelor of Business -
Blue Mountains International Hotel Management School at Torrens University