Summary
Overview
Work history
Education
Skills
Certification
Languages
Interests and Achievements
Timeline
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Raksha Srivastava

Raksha Srivastava

Dubai,UAE

Summary

Experienced professional with expertise in luxury guest service, VIP flight management, and inflight sales leadership, driving revenue generation through strategic initiatives. Proficient in aviation safety compliance, adhering to FAA standards, emergency response, and crisis management. Skilled in cross-cultural team collaboration and leadership, optimizing service cycles and galley operations to enhance the passenger experience. Adept at personalization and protocol handling for high-profile clients, ensuring exceptional service delivery. Committed to maintaining the highest cabin security and first aid readiness standards while pursuing opportunities to further innovate within the aviation industry.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Senior Cabin Crew

Emirates Airlines
06.2022 - 04.2025
  • Lead galley management for Economy and Premium Economy classes on long-haul and ultra-long-haul sectors (up to 16 hours per flight).
  • Delivered up to three full service cycles independently, maintaining exceptional service levels under high-pressure conditions.
  • Lead galley management for Economy and Premium Economy classes in long-haul and ultra-long-haul sectors (up to 16 hours per flight).t.
  • Proactively supported inflight sales promotions, passenger queries, and safety demonstrations with professionalism and poise.
  • Delivered up to three full-service cycles independently, maintaining exceptional service levels under high-pressure conditions.

Senior Cabin Crew

Go Airlines Limited (Go First)
12.2018 - 06.2022
  • Fast-tracked from Junior to Senior Cabin Crew based on consistent high-performance ratings and leadership capabilities.
  • Supervised a crew team of four, overseeing service delivery, safety compliance, and onboard sales management.
  • Achieved ~80% cart clearance rates, significantly enhancing ancillary revenue targets through strategic sales initiatives.
  • Hand-selected to manage VIP flight operations, serving high-profile clientele with discretion and excellence.
  • Appointed as a part-time Safety Trainer during the COVID-19 pandemic to upskill crews on evolving aviation safety protocols.
  • Commended for cultivating inclusive, high-energy environments among multinational teams.

Education

10th Grade -

Ryan International School

12th Grade - Commerce Stream

Ryan International School

Bachelor of Mass Media (BMM) - Pending Final Documentation

Skills

  • Luxury Guest Service and Personalization
  • VIP Flight Management and Protocol Handling
  • Inflight Sales Leadership and Revenue Generation
  • Emergency Response and Aviation Safety Compliance (FAA Standards)
  • First Aid
  • Cabin Security
  • Crisis Management
  • Galley Operations and Service Cycle Optimization
  • Cross-cultural Team Collaboration and Leadership

Certification

  • Aircraft Certified: Airbus A320, Boeing B777, Airbus A380
  • Inflight Safety and Emergency Procedures (ISEP)
  • First Aid and CPR Certification

Languages

English (Fluent)
Hindi (Fluent)
Marathi (Fluent)

Interests and Achievements

  • Professional Dancer and Cultural Ambassador at multiple events across UAE and India
  • Brand Ambassador for leading restaurant chains in UAE and India
  • Featured Model for renowned makeup artists across international portfolios
  • Passionate about engaging with multicultural communities and delivering memorable guest experiences

Timeline

Senior Cabin Crew

Emirates Airlines
06.2022 - 04.2025

Senior Cabin Crew

Go Airlines Limited (Go First)
12.2018 - 06.2022

12th Grade - Commerce Stream

Ryan International School

Bachelor of Mass Media (BMM) - Pending Final Documentation

10th Grade -

Ryan International School

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Raksha Srivastava