RAMESH GOPU
Abu Dhabi,UAE
Summary
Seeking a position as a Light Driver to utilize over 3 years of experience in logistics and customer service. Skilled in navigating Abu Dhabi routes with a strong commitment to timely, safe deliveries, customer satisfaction, and maintaining high standards of reliability and professionalism.
Overview
5
5
years of professional experience
Work history
Service Point Advisor
DHL Aviation
Mina Abu Dhabi Branch
02.2022 - 11.2024
- Assisted customers with shipment inquiries and facilitated services
- Efficiently coordinated packages and shipments to meet customer expectations
- Ensured effective communication and provided customer support for smooth service delivery
Courier
Noon Logistics
Abu Dhabi, UAE
08.2019 - 01.2022
- Accelerated delivery times by prioritising urgent parcels.
- Established efficient routes for minimised fuel consumption.
- Ensured customer satisfaction with timely and courteous parcel deliveries.
- Reduced late deliveries through effective route planning.
- Checked vehicle daily for optimal safety on the road.
- Processed paperwork accurately to avoid misplacement of goods.
- Handled customer complaints professionally, resulting in repeat business.
- Verified addresses before dispatching parcels to ensure accurate delivery.
- Adhered to traffic rules consistently, ensuring safe driving practices.
- Communicated effectively with dispatch team for seamless operations.
- Performed minor vehicle repairs timely, reducing downtime due to breakdowns.
- Worked efficiently with focus to improve average delivery times.
- Communicated with all partners, including dispatchers, upper management and colleagues.
Education
Intermediate - 10+2
Govt Junior College
Skills
- Abu Dhabi roads and locations
- GPS navigation
- Route tracking systems
- Customer service
- Communication skills
- Traffic regulations
- Road safety practices
- Patience and perseverance
- Attention to Detail
Languages
English
Hindi
Telugu
Basic Arabic
Personal Information
- Passport Number: S5086382
- Passport Date Of Issue: 09/18/18
- Passport Expiry Date: 09/17/28
- Date of birth: 08/22/00
- Gender: Male
- Nationality: Indian
- Marital status: Single
DECLARATION
I hereby certify that the above information is true and correct to the best of my knowledge. If selected, I assure that I will perform my duties to the best of my abilities.
Timeline
Service Point Advisor
DHL Aviation
02.2022 - 11.2024
Courier
Noon Logistics
08.2019 - 01.2022
Intermediate - 10+2
Govt Junior College
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