Results-driven Sales Professional with expertise in Telesales and Customer Support. Achieved customer satisfaction by delivering tailored solutions and maintaining strong relationships. Focused on driving mutual growth through effective communication and proactive problem-solving.
Overview
12
12
years of professional experience
Work History
Telesales & Customer Support
Digipay Information Technology Company
Dubai, UAE
02.2025 - 04.2026
Utilised product/service knowledge to deliver tailored solutions for customers.
Managed and expanded existing customer database to drive sales opportunities.
Executed direct marketing campaigns to enhance customer engagement and sales.
Assisted customers in locating products throughout the store.
Implemented CRM system updates, improving data accuracy and operational efficiency within the team.
Developed merchandising displays to promote products effectively.
Supported store opening procedures to ensure a smooth launch.
Sales Executive
SG Mart
Bengaluru, Karnataka
01.2022 - 10.2024
Cultivated customer relationships using consultative sales techniques to achieve individual sales goals.
Negotiated favourable terms and pricing, enhancing profit margins.