Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
RAMESH PATEL

RAMESH PATEL

Bur Dubai

Summary

Results-driven Sales Professional with expertise in Telesales and Customer Support. Achieved customer satisfaction by delivering tailored solutions and maintaining strong relationships. Focused on driving mutual growth through effective communication and proactive problem-solving.

Overview

12
12
years of professional experience

Work History

Telesales & Customer Support

Digipay Information Technology Company
Dubai, UAE
02.2025 - 04.2026
  • Utilised product/service knowledge to deliver tailored solutions for customers.
  • Managed and expanded existing customer database to drive sales opportunities.
  • Executed direct marketing campaigns to enhance customer engagement and sales.
  • Assisted customers in locating products throughout the store.
  • Implemented CRM system updates, improving data accuracy and operational efficiency within the team.
  • Developed merchandising displays to promote products effectively.
  • Supported store opening procedures to ensure a smooth launch.

Sales Executive

SG Mart
Bengaluru, Karnataka
01.2022 - 10.2024
  • Cultivated customer relationships using consultative sales techniques to achieve individual sales goals.
  • Negotiated favourable terms and pricing, enhancing profit margins.
  • Conducted cold calls to expand lead database.

Sales Executive (Team Leader)

Reliance Jio
Bengaluru, Karnataka
01.2014 - 01.2021
  • Cultivated customer relationships using consultative sales techniques, achieving individual sales goals.
  • Delivered comprehensive follow-up support to customers, effectively addressing their needs.
  • Adhered to brand guidelines to ensure consistent customer experience across all interactions.

Education

Higher secondary -

Jodhpur
01-2013

secondary -

01-2011

Skills

  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Negotiation sales
  • Cash Handling
  • Problem Solving
  • Adaptability
  • Communication
  • CRM software

Languages

English
Upper Intermediate
B2
Hindi
Proficient
C2
Kannada
Proficient
C2

Timeline

Telesales & Customer Support

Digipay Information Technology Company
02.2025 - 04.2026

Sales Executive

SG Mart
01.2022 - 10.2024

Sales Executive (Team Leader)

Reliance Jio
01.2014 - 01.2021

Higher secondary -

secondary -

RAMESH PATEL