Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RAMITA LO TAMANG

Abu Dhabi

Summary

Delivers attentive food and drink service that supports positive customer experiences and repeat business. Handles orders, payments and guest queries with care while maintaining clean, well-presented dining areas and strong hygiene standards. Organises daily office tasks, filing and telephone handling to keep records accurate and communication clear. Supports bookkeeping, shipping and receiving, and workspace cleanliness to maintain a tidy and reliable office environment. Office professional with experience in managing daily administrative tasks, scheduling, and correspondence. Strong communication skills, attention to detail, and ability to handle multiple priorities within fast-paced environments. Proven track record in maintaining organised records and supporting team efficiency. Reliable Office Worker with strong organisational skills and commitment to maintaining productivity. Demonstrates proficiency in managing administrative tasks, coordinating schedules, and supporting team operations. Excels in streamlining processes to enhance efficiency and improve workflow. Brings positive attitude and collaborative approach to every task, ensuring smooth and effective office operations. Highly organised with talent for managing multiple tasks efficiently. Skilled in communication and teamwork, ensuring smooth operations and collaborative success. Consistently reliable and adaptable, ready to contribute to any office environment. Proficient in problem-solving and maintaining positive attitude under pressure.

Overview

4
4
Languages
5
5
years of professional experience

Work History

OFFICE GIRL

NCTH
abu dhabi
02.2022 - Current
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
  • Took accurate food and beverage orders, relaying specific dietary requests to kitchen staff to meet diverse customer needs.
  • Maintained extensive knowledge of food, drinks and menus to answer customer queries.
  • Presented menus, explained daily specials, and made recommendations based on customer preferences to enhance dining experiences.
  • Suggested menu items and related beverages matching guest preferences.
  • Checked accuracy of completed orders and delivered to customers at tables.
  • Greeted new customers and offered immediate seating assistance.
  • Greeted new customers, answered initial questions and took drink orders.
  • Maintained cleanliness and organisation in dining and service areas, adhering to health and safety regulations.
  • Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
  • Cleared discarded trash and used dishes from customer tables to maintain cleanliness.
  • Checked tables for cleanliness and proper setup before guest arrival to uphold restaurant standards.
  • Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
  • Assisted in setting up the dining area for service, including table arrangement and decoration to create an inviting environment.
  • Collaborated with kitchen and bar staff to ensure smooth operation and quick resolution of any service delays.
  • Handled customer complaints with empathy and professionalism, resolving issues to the satisfaction of all parties involved.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Processed payments accurately, handling cash, card transactions, and splitting bills as requested by customers.

Education

NVQ Level 2 - SCIENCE

SHREE GHUSEL SECONDARY SCHOOL
Nepal
01-2018

Skills

  • Cash handling
  • Point of sale
  • Inventory tracking
  • Guest relations
  • Team coordination
  • Service recovery
  • Attention to detail
  • Shipping and receiving
  • File maintenance
  • Staff motivation
  • Office cleanliness
  • Bookkeeping
  • Telephone handling

Languages

Arabic
Elementary
A2
English
Intermediate
B1
Urdu
Intermediate
B1
Hindi
Intermediate
B1

Timeline

OFFICE GIRL

NCTH
02.2022 - Current

NVQ Level 2 - SCIENCE

SHREE GHUSEL SECONDARY SCHOOL
RAMITA LO TAMANG