Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic
Raza Rizvi

Raza Rizvi

Sharjah, Rolla

Summary

12+ years experienced in Tourism Industry, Worked with brands like Cox and Kings tours Dubai , Taj Hotel , Orient Tours , highly skilled in Contracting & negotiating with hotels and service providers. Sound knowledge of business development and handling team ,Core Operations knowledge , Destination knowledge , Product knowledge Efficient in selling destination and packages to the Agents , knowledge of handling operations, reservations and closing of bookings , Fast turn around times and offering competitive rates / packages and generate revenue to the company , sound knowledge of packages, emails, customer handling , sales and Business development.

Overview

17
17
years of professional experience
7
7
years of post-secondary education

Work history

Assistant Reservation Manager

ORIENT TOURS LLC
SHARJAH
09.2021 - Current
  • Take care of Asia, Africa & USA market queries, Responsible for prompt replies, competitive packages
  • Responsible of delivering smooth operations of all the files
  • Coordination between team for smooth operation overall
  • Sound knowledge of handling a team of 8 - 12.

BUSINESS DEVELOPMENT MANAGER

MAK TRAVELS AND TOURS LLC
NEW DELHI
11.2019 - 04.2020
  • I was appointed in India for organization growth )
  • Networking new travel agents in India to use our servicesin UAE., providing them competitive tour pricing andexcellent services on ground
  • Promoting the brand in India by sales calls, visitingcustomers, organizations.

TEAM LEADER

COX AND KINGS TOURS LLC
DUBAI
04.2016 - 10.2019
  • DUBAI , U A E
  • CONTRACTING INDIA MARKET rates ,Featuring and
  • Shortlist hotels & products for India Market
  • Preparing hotels and tours rates sheets, season price grid,weekend flyers with attractive offers to attract thebusiness from new & regular agents and customers
  • Negotiating with hotels sales for best price to makecompetitive packages.

SENIOR EXECUTIVE

COX AND KINGS TOURS LLC
DUBAI
04.2012 - 03.2016
  • U A E HANDLING tour operation for Canadian , Indian Markets
  • Preparing tour package for agents, customers , timelyfollow up for the quotes and closing of the business Ensuring first class services delivered to all our guest Assisting MICE groups making cost sheet , quotes, airportassistance etc

EXECUTIVE

COX AND KINGS TOURS LLC
DUBAI
08.2009 - 03.2012
  • U A E AIRPORT FACILITATION of all our guest coming to Dubai/
  • Sharjah and Abu Dhabi Airport, Assisting all the guest incheck in at hotel and check out Actively participated in all MICE movements,.

AIRPORT REPRESENTATIVE

01.2009
  • Doing customers handling ,receiving the foreign customers at New Delhi Internationalairport and transferring them in a A/C car to their respectivehotels, handing over the travel documents like their entrytickets , itinerary and briefing them on destinations andsurroundings
  • Escorting small and big groups domestic and international
  • Visited Hong kong , Macau and 2 nights on Star cruise in, with a group of 350 pax as an TOUR MANAGER alongwith other 7 fellow colleague

JUNIOR EXECUTIVE

COX AND KINGS TOURS AND TRAVELS LTD
NEW DELHI
08.2007 - 05.2009

INTERSHIPS, GOVAN TRAVELS
NEW DELHI
05.2008 - 08.2008
  • Worked as a trainee and Learn Inbound, Outbound tours,packages, Domestic and international Airline ticketing, Visadocumentation.

CUSTOMER SERVICE OFFICER

TAJ GANGES HOTEL
VARANASI
08.2006 - 05.2007
  • Months of experience of front desk management in TAJ
  • GROUP of hotels
  • Possess excellent customer handling skills,with good writing skills, and ability to translate customerneeds into ideas and design concepts to provide customerdelight
  • Ensuring check-in and check-out of the guests in shortesttime
  • Coordination with housekeeping for timely availability ofrooms so as to ensure 100% occupancy level with minimumwaiting time.

Education

MASTERS - TOURISM ADMINISTRATION

BANARAS HINDU UNIVERSITY
07.2005 - 06.2007

GRADUATE ( 3 YEARS BACHELOR IN SCIENCE ) - SCIENCE

UDAI PRATAP AUTONOMOUS COLLEGE, excellence
06.2002 - 05.2005

INTERMEDIATE (XII) -

LITTLE FLOWER HOUSE ENGLISH SCHOOL
INDIA, VARANASI
07.2001 - 05.2002

HIGH SCHOOL , CLASS 10 -

SHRI GURU RAM RAI PUBLIC SCHOOL
03.1997 - 07.1998

Skills

  • Team work, Negotiation, Time management, coordination
  • Leadership, computer skills, hospitality management
  • TECHNICAL SKILLS____
  • MS Office, Sound knowledge of emailing
  • CERTIFICATIONS_____
  • Certified Level 1 Galileo system course, 07
  • Neuro Linguistic programme, 07
  • SSAFS, Soft skills for Airport Facilitation staff, 08
  • Junior state handball champion, 06

Additional Information

  • RAZA RIZVI
  • D.O.B- 01.07.1983
  • Language speaks - English , Hindi.
  • Nationality : India


Timeline

Assistant Reservation Manager

ORIENT TOURS LLC
09.2021 - Current

BUSINESS DEVELOPMENT MANAGER

MAK TRAVELS AND TOURS LLC
11.2019 - 04.2020

TEAM LEADER

COX AND KINGS TOURS LLC
04.2016 - 10.2019

SENIOR EXECUTIVE

COX AND KINGS TOURS LLC
04.2012 - 03.2016

EXECUTIVE

COX AND KINGS TOURS LLC
08.2009 - 03.2012

AIRPORT REPRESENTATIVE

01.2009

INTERSHIPS, GOVAN TRAVELS
05.2008 - 08.2008

JUNIOR EXECUTIVE

COX AND KINGS TOURS AND TRAVELS LTD
08.2007 - 05.2009

CUSTOMER SERVICE OFFICER

TAJ GANGES HOTEL
08.2006 - 05.2007

MASTERS - TOURISM ADMINISTRATION

BANARAS HINDU UNIVERSITY
07.2005 - 06.2007

GRADUATE ( 3 YEARS BACHELOR IN SCIENCE ) - SCIENCE

UDAI PRATAP AUTONOMOUS COLLEGE, excellence
06.2002 - 05.2005

INTERMEDIATE (XII) -

LITTLE FLOWER HOUSE ENGLISH SCHOOL
07.2001 - 05.2002

HIGH SCHOOL , CLASS 10 -

SHRI GURU RAM RAI PUBLIC SCHOOL
03.1997 - 07.1998

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