Driven and innovative individual as a Product Manager with knack for strategic thinking and problem-solving. Excel at communication and project management, seamlessly blending creativity with analytical skills. Ready to make significant impact by driving product success and fostering growth in Strategic Management role.
Overview
17
17
years of professional experience
1
1
Certification
Work history
Product Manager, WB Cash Management
United Arab Bank
Sharjah, UAE
11.2020 - Current
Formulate GTB Cash Management strategies aligned with WB’s overarching vision and strategic objectives.
Conduct in-depth market research and competitive analysis to uncover evolving customer needs and industry trends, driving product innovation through structured backlogs.
Design and deploy WB GTB Cash Management solutions and channels—covering Payments, AANI Merchant Acquisition, Payroll, Receivables & Collections, VAM, EIPP, Liquidity, Commercial Cards, Remote Cheque Printing, Real Estate/Insurance Escrow Services, as well as Online, Mobile, API Banking, and Host-to-Host platforms.
Establish and oversee a comprehensive product roadmap, including milestone planning, capacity and resource allocation, and requirement management for seamless product delivery.
Partner with internal stakeholders to develop business cases and secure budget approvals for successful product rollouts.
Lead RFP processes with rigorous vendor evaluation methodologies to deliver on strategic product roadmaps.
Negotiate vendor contracts to drive cost efficiency and optimize operational spend.
Collaborate with cross-functional teams to ensure timely execution and delivery of strategic initiatives.Collaborate with cross-functional teams to ensure timely execution and delivery of strategic initiatives.
Coordinate go-to-market milestones—including product positioning, pricing strategies, and integrated communication plans—to accelerate market adoption and boost revenue generation.
Optimize production workflows by identifying inefficiencies and implementing process improvements.
Enhance brand recognition through impactful and creative marketing campaigns.
Track and evaluate product key performance indicators such as revenue, customer satisfaction, adoption rates, and market share to uncover improvement opportunities.
Analyze process inefficiencies and implement rule books to standardize and enhance operational efficiency.
Ensure full compliance with regulatory standards, actively manage risks, and uphold a strong control environment.
Provide strategic guidance and mentorship across teams to cultivate a collaborative, innovative workplace culture.
Prepare compelling product propositions for participation in industry awards and recognition programs.
Senior Business Analyst
Emirates NBD Bank, Value Labs
Dubai, UAE
01.2019 - 11.2020
Evaluate project scope and perform detailed analysis of Business Requirement Documents (BRD) and Functional Specification Documents (FSD), customizing gap assessments to align with business objectives.
Conduct comprehensive product implementation walkthroughs and develop process flows tailored for the QA team's validation efforts.
Manage client service interactions efficiently, addressing queries through email and phone correspondence.
Provide hands-on support and training to pilot customers, ensuring effective onboarding and timely resolution of inquiries.
Collaborate cross-functionally with teams including Risk, Operations, Compliance, and Security to gather and elicit requirements, facilitating the development of BRDs, FSDs, and business process flow diagrams.
Business Analyst/ Delivery Manager
Abudhabi Islamic Bank, Value Labs
Abudhabi, UAE
07.2017 - 12.2018
Evaluate project scope and perform detailed analysis of Business Requirement Documents (BRD) and Functional Specification Documents (FSD), customizing gap assessments to align with business objectives.
Conduct comprehensive product implementation walkthroughs and develop process flows tailored for the QA team's validation efforts.
Manage client service interactions efficiently, addressing queries through email and phone correspondence.
Provide hands-on support and training to pilot customers, ensuring effective onboarding and timely resolution of inquiries.
Collaborate cross-functionally with teams including Risk, Operations, Compliance, and Security to gather and elicit requirements, facilitating the development of BRDs, FSDs, and business process flow diagrams.
Track and deliver the scope of the project through resource management and fencing the functional coverage by arresting defect leakage to production
Domain Consultant/ Business Analyst
Wipro Technologies
Chennai, India
10.2016 - 06.2017
Associate Consultant
Intellect Design Arena Ltd (Former Polaris Group)
Chennai, India
10.2014 - 09.2016
DEPUTY MANAGER
AXIS Bank Ltd
Chennai, India
03.2014 - 09.2014
DEPUTY BRANCH MANAGER
ICICI Bank Ltd
Chennai, India
02.2011 - 03.2014
Software Engineer/ Developer
Patni Computer Systems Ltd
Mumbai, India
10.2009 - 01.2010
Software Engineer
Systel Infos
Banglore, India
06.2008 - 09.2009
Education
Post graduate diploma in business management - Banking and Finance
Manipal University
India
Bachelor of Engineering - Electronics and Communication (ECE)
Anna university
India
Skills
GTB Strategy
Product strategy
Product roadmap
Vendor negotiation
Performance tracking
Cross-functional collaboration
Business case development
Process optimisation
Training and support
Team coaching
Regulatory compliance
Market research
User experience design insight
Product portfolio strategy
Innovation fostering
Product development process
Languages
English
Fluent
Malayalam
Native
Hindi
Fluent
Tamil
Fluent
Certification
Certified Scrum Product Owner (CSPO) from Scrum Alliance.
Certified Scrum Master (CSM) from Scrum Alliance.
Certified Business Analyst (CBA) endorsed by IIBA
Certified Specialist in Corporate Banking(CBX) product of Intellect design Area Ltd.
Certified Specialist in Trade, Liquidity and Payments product of Intellect design Area
Ltd.
Certified Trainer in NSDL-Depository operation module from National Stock Exchange of
India(NSE) with 90%.
Certified in NISM Series V-A-Mutual Fund Distributors Certification National Institute of
Securities Markets(NISM) with 77%.
License Holder from IRDA with 70%.
Affiliations
Part of UAB's Core Sports committee, Play all outdoor sports like Cricket, football, Badminton, Padel etc
References
References available upon request.
Timeline
Product Manager, WB Cash Management
United Arab Bank
11.2020 - Current
Senior Business Analyst
Emirates NBD Bank, Value Labs
01.2019 - 11.2020
Business Analyst/ Delivery Manager
Abudhabi Islamic Bank, Value Labs
07.2017 - 12.2018
Domain Consultant/ Business Analyst
Wipro Technologies
10.2016 - 06.2017
Associate Consultant
Intellect Design Arena Ltd (Former Polaris Group)
10.2014 - 09.2016
DEPUTY MANAGER
AXIS Bank Ltd
03.2014 - 09.2014
DEPUTY BRANCH MANAGER
ICICI Bank Ltd
02.2011 - 03.2014
Software Engineer/ Developer
Patni Computer Systems Ltd
10.2009 - 01.2010
Software Engineer
Systel Infos
06.2008 - 09.2009
Post graduate diploma in business management - Banking and Finance
Manipal University
Bachelor of Engineering - Electronics and Communication (ECE)