Reman Makki
Sharjah,United Arab Emirates
Summary
Office Management and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
16
16
years of post-secondary education
Work History
Central Functions Administrator
Emaar Properties PJSC
Dubai, United Arab Emirates
08.2016 - Current
- Ensure that Purchase Order or agreements inclusive of payments are properly administered in accordance with standard conditions of contract and standard consultancy agreements
- Reviews and processes formal Purchase Order in oracle
- Preparation of monthly procurement report which mainly includes, Purchase Requisition Received, Number of PO Issued, Saving on each PO Cancelled, PO Pending and PO Completed etc
- Managing Vendor Profile
- Involved in the Vendor pre-qualification process and Evaluation
- Managing overall payments and invoices of suppliers
- Assist in coordinating with Accounts department with regard to outstanding payments and advance payments to be issued to suppliers.
Receptionist for the Chairman
Emaar Properties PJSC
Dubai, United Arab Emirates
10.2010 - 08.2016
- Responsible to maintain high standards of Hospitality
- Greeting and escorting VVIP Guest
- Coordinating with PA's for the meetings scheduled
- Arranging and coordinating catering services for Board meetings
- Arranging and Scheduling shipments through couriers
- Maintaining and updating the Chairman Database
- Arrange and Coordinate travel itineraries for VVIP Guest.
- Responsible for the overall office requirements (Pantry items , stationary , etc)
- Maintain smooth operations through careful management of office workflow and administrative processes.
Receptionist Telephone Operator
Emaar Properties PJSC
Dubai, United Arab Emirates
08.2009 - 10.2010
- Responsible to maintain high standards of Customer Service
- Greeting and assisting all visitors/Customers and Staff
- Maintaining the calendar bookings
- Maintaining Visitors logbook
- Assisting the Finance dept with maintaining and filing cheques for suppliers.
- Responsible for the overall office requirements (Pantry items , stationary , etc)
- Answered calls within required time frame to achieve achieving high ranking in company-wide operator performance.
- Built and maintained customer rapport, providing prompt and accurate service.
- Trained, mentored and supervised junior operators to improve performance and reach target goals.
- Provided knowledgeable responses to customer enquiries to address needs.
- Maintained up-to-date switchboard directory to facilitate smooth operations.
- Resolved customer issues and escalated major concerns to management.
Office Administrator
TOS Middle east
Dubai
04.2009 - 07.2009
- Responsible for Logistic Documentation
- Gathering the basic information from the perspective companies regarding export details
- Maintaining dealers' network and approaching new clients
- Maintain daily reports and update Supervisor
- Tracking Shipment by Airway Bill & Bill of Lading and inform Logistic department
- Arrangement & Scheduling Meeting, maintaining all confidential files and records
- Managing all office functions independently in the absence of managers
- Preparing statement of Account of clients and update
- Organize, draft and dispatch business correspondence with minimum supervision
- Cordial relationship with customers and internal stakeholder to maintain smooth operational activities.
Market Surveyor
Carrefour
Sharjah
06.2008 - 01.2009
- Responsible for Customer Service
- Gathering general information from people at malls regarding their taste and preference
- Asking questions and recording the feedback about their monthly incomes and expenses
- Asking people their opinion of the services provided by Carrefour
- Updating people suggestions for the improvement of services
- Reporting the Reporting the information provided by the customers to the concerned supervisors
Education
CBSE - Commerce
Sharjah Indian School
United Arab Emirates 04.1995 - 03.2009
Bachelor of Arts - Business Management
University Of Wolverhampton
United Kingdom 09.2017 - 08.2019
Skills
- Calendar management
- Office management
- Incoming call management
- Managing purchasing activities
- Business administration
- Database management
- Microsoft Office proficiency
- Vendor relations skills
- Communication Skills
- Oracle ERP , Oracle Fusion and Tejari proficiency
Interests
Listening to Music , Socializing, Travelling
Additional Information
Date of Birth: 28th January 1991
Driving License: Light Motor Vehicle
Nationality: Yemeni
Visa Status: Residence (Sponsorship)
Languages
Arabic
Native
English
Proficient (C2)
Hindi
Advanced
Timeline
Bachelor of Arts - Business Management
University Of Wolverhampton
09.2017 - 08.2019
Central Functions Administrator
Emaar Properties PJSC
08.2016 - Current
Receptionist for the Chairman
Emaar Properties PJSC
10.2010 - 08.2016
Receptionist Telephone Operator
Emaar Properties PJSC
08.2009 - 10.2010
Office Administrator
TOS Middle east
04.2009 - 07.2009
Market Surveyor
Carrefour
06.2008 - 01.2009
CBSE - Commerce
Sharjah Indian School
04.1995 - 03.2009
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