Renaldo Charle Stuart Belo Tavlet
Cabin Crew
Dubai,DU
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Senior Crew Member
Emirates Airlines
Dubai, United Arab Emirates
08.2011 - Current
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Ensured safety and comfort of customers onboard aircraft.
- Used excellent customer service skills in addressing passengers' needs.
- Welcomed passengers aboard and provided overview of safety procedures.
Education
High School Diploma -
Glenvista High School
Johannesburg South Africa12.2009
Skills
- Preflight Briefings
- Emergency Care
- Regulatory Compliance
- Customer Service
- Conflict Mediation
- Team Oversight
- Crew Coordination
- Safety Procedures
- Hospitality Service Expertise
- Interpersonal Communications
- Verbal and Written Communication
- Food and Beverage Preparation
Languages
English
Bilingual or Proficient (C2)
Portuguese
Intermediate (B1)
Timeline
Senior Crew Member
Emirates Airlines
08.2011 - Current
High School Diploma -
Glenvista High School