Renaldo Charle Stuart Belo Tavlet
Cabin Crew
Dubai,DU
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Senior Crew Member
Emirates Airlines
08.2011 - Current
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Ensured safety and comfort of customers onboard aircraft.
- Used excellent customer service skills in addressing passengers' needs.
- Welcomed passengers aboard and provided overview of safety procedures.
Education
High School Diploma -
Glenvista High School
Johannesburg South Africa12.2009
Skills
- Preflight Briefings
- Emergency Care
- Regulatory Compliance
- Customer Service
- Conflict Mediation
- Team Oversight
- Crew Coordination
- Safety Procedures
- Hospitality Service Expertise
- Interpersonal Communications
- Verbal and Written Communication
- Food and Beverage Preparation
Languages
English
Bilingual or Proficient (C2)
Portuguese
Intermediate (B1)
Timeline
Senior Crew Member
Emirates Airlines
08.2011 - Current
High School Diploma -
Glenvista High School
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